About the Role

Join DHL as a Territory Service Representative (TSR) in the RME division, where you'll play a pivotal role in delivering exceptional logistics solutions to customers across your designated territory. This dynamic field-based position focuses on ensuring intact and timely pickup and delivery of shipments, fostering strong customer relationships through reliable service. As a TSR, you'll be the frontline ambassador for DHL, managing end-to-end shipment processes from collection to connection, while proactively developing your territory to drive business growth and customer satisfaction.

Key responsibilities include conducting field work to guarantee seamless pickups and deliveries, meticulously ensuring all shipments from your route are properly connected and tracked within DHL's world-class network. You'll collaborate with customers to understand their needs, resolve issues swiftly, and identify opportunities to expand services, contributing directly to operational excellence and revenue targets.

Working at DHL means being part of a global leader in logistics, with a commitment to innovation, sustainability, and employee development. Enjoy a supportive culture that values diversity, work-life balance, and professional growth. DHL offers comprehensive training programs, cutting-edge technology tools, and opportunities for advancement into higher roles such as territory management or operations leadership. With a proven track record of promoting from within, your career trajectory is limitless—many TSRs evolve into strategic positions shaping the future of supply chain management. If you're passionate about customer service, thrive in fast-paced environments, and eager to grow with a Fortune 500 company, this role at DHL is your gateway to a rewarding logistics career.

Key Responsibilities

• Service to the customer by intact and timely pickup and delivery of shipments (field work)
• Ensure connection of shipments picked up from own route
• Develop territory