About the Role

Join DHL as a Territory Service Representative, where you'll play a pivotal role in delivering exceptional logistics solutions and driving business growth in your designated territory. This dynamic field-based position involves hands-on customer service, ensuring intact and timely pickup and delivery of shipments to meet the highest standards of reliability and efficiency. As the face of DHL in your route, you'll be responsible for connecting shipments seamlessly from pickup to the broader network, optimizing routes for maximum performance, and proactively developing your territory to uncover new opportunities. Your efforts will directly contribute to expanding DHL's market presence and fostering long-term customer relationships.

Key responsibilities include performing fieldwork to guarantee punctual and damage-free handling of parcels, meticulously ensuring all picked-up shipments are properly connected to the supply chain, strategically developing and expanding your service route, and actively pursuing business growth initiatives. This role demands a proactive mindset, strong organizational skills, and a passion for customer satisfaction in a fast-paced environment.

Working at DHL means being part of a global leader in logistics, with a commitment to innovation, sustainability, and employee development. You'll benefit from a supportive culture that values diversity, work-life balance, and professional advancement. DHL offers comprehensive training programs, opportunities for international exposure, and a clear path for career progression—from territory management to leadership roles in operations or sales. Whether you're starting your logistics career or advancing within the industry, this position provides the platform to excel, innovate, and grow with one of the world's most admired companies. Embrace the challenge and propel your future forward with DHL.

Key Responsibilities

• Service to the customer by intact and timely pickup and delivery of shipments (field work)
• Ensure connection of shipments picked up from own route
• Develop territory / route
• Grow business