About the Role

Join DHL as a Territory Service Representative for JVC, a dynamic role at the heart of our world-class logistics operations. In this position, you will be the frontline ambassador for DHL's commitment to seamless delivery and pickup services within your designated territory. With a minimum qualification of 12th pass (graduate preferred) and 3-4 years of hands-on experience from a service center background, you will manage the end-to-end process of shipment handling, ensuring timely deliveries, efficient pickups, and exceptional customer satisfaction. Your days will involve coordinating with clients, optimizing routes for maximum efficiency, troubleshooting delivery issues, and maintaining accurate records to uphold DHL's renowned reliability.

Key responsibilities include overseeing daily shipment operations, liaising between customers and internal teams, and resolving any service disruptions swiftly to keep the supply chain moving. This role demands strong organizational skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment. Working at DHL means being part of a global leader in express and logistics, where innovation drives everything from sustainable practices to cutting-edge technology like real-time tracking and AI-optimized networks. You'll collaborate with diverse teams across a Fortune 500 company that connects people and businesses worldwide, handling over 1.5 billion parcels annually.

DHL invests heavily in employee growth, offering comprehensive training programs, leadership development opportunities, and clear career progression paths—from territory roles to regional management and beyond. Embrace a culture of excellence, inclusivity, and work-life balance, with perks like competitive salaries, health benefits, and global mobility. If you're passionate about logistics and ready to propel your career forward, this role at DHL provides the platform to excel and grow in an industry shaping the future of commerce.

Key Responsibilities

• Handling Delivery of Shipments
• Handling Pick up of Shipments

Required Qualifications

• Minimum 12th pass