About Gilead Sciences

Gilead Sciences is a leading research-based biopharmaceutical company dedicated to creating a healthier world through innovative medicines. For over 35 years, Gilead has pioneered therapies for critical diseases including HIV, viral hepatitis, COVID-19, oncology, and inflammatory diseases. Headquartered in the U.S., Gilead's German affiliate in Munich plays a pivotal role in commercializing these breakthroughs across Europe. With a relentless focus on unmet medical needs, Gilead combines scientific excellence with a collaborative culture to advance patient care globally.

Role Overview

The Digital Marketing Operations Manager (m/f/d) position in Munich, Germany, offers a unique opportunity to elevate Gilead's omnichannel marketing capabilities. As a strategic partner to business units, you will shape digital infrastructure, enhance customer engagement, and drive innovative campaigns. This full-time role within the Commercial Operations team demands expertise in digital platforms like Salesforce Marketing Cloud, Sitecore, and Veeva, positioning you at the forefront of biopharma digital transformation.

Key Responsibilities

Strategic Business Partnering

Act as a trusted advisor to marketing and sales teams, co-developing omnichannel strategies that deliver seamless, customer-centric experiences and reinforce Gilead's market leadership in HIV and oncology therapies.

Cross-Functional Leadership

Lead KPI-driven planning and execution of campaigns, fostering alignment across functions to maximize impact and efficiency.

Performance Analytics

Monitor campaign metrics, analyze data, and provide actionable insights in partnership with Sales Force Effectiveness and Business Analytics teams for continuous optimization.

Digital Channel Expertise

Guide the development, launch, and improvement of digital channels and media platforms, ensuring cutting-edge engagement journeys.

Content & Asset Management

Maintain digital content libraries, enable modular strategies, and ensure agility in asset deployment across channels.

Stakeholder Coordination & Innovation

Bridge marketing, agencies, and headquarters while championing emerging technologies to drive competitive differentiation in inflammatory diseases and beyond.

Qualifications & Requirements

Candidates need a university degree in Information Technology, Business Administration, Life Sciences, or a related field. A proven track record in digital marketing within biotech, pharmaceutical, or healthcare sectors is essential, alongside deep omnichannel expertise. Strong analytical skills to interpret data and proficiency with tools like SFMC, Sitecore, and Veeva are required. Excellent communication, cross-functional collaboration, and a passion for digital innovation complete the profile. High accountability for data accuracy and trend awareness are non-negotiable.

Benefits & Perks

Gilead offers a competitive salary estimated at €90,000–€150,000 annually, reflecting Munich's biopharma market rates with a buffer for top talent. Enjoy comprehensive health insurance, retirement plans, and wellness programs. Flexible working arrangements, generous vacation, and family support benefits promote work-life balance. Access cutting-edge resources and global networks to fuel your professional journey.

Career Growth

At Gilead, people leaders drive culture and employee empowerment. This role provides pathways to senior marketing operations, digital strategy leadership, or cross-affiliate positions. Ongoing training in emerging tech, mentorship, and performance-based advancement ensure long-term success. Contribute to groundbreaking work in HIV, oncology, and inflammatory diseases while building a rewarding career.

Why Join Gilead

Join a mission-driven team tackling global health challenges with determination and innovation. Gilead's Munich office offers a dynamic environment where your digital expertise directly impacts patient lives. Experience a culture of inclusion, bold ambitions, and collaborative excellence. Be part of 'Creating Possible'—from advancing HIV therapies to oncology breakthroughs and inflammatory disease solutions.

Role FAQs

What is the employment type?

This is a full-time, permanent position based in Munich, Germany.

Is prior pharma experience required?

Ideally yes, but strong digital marketing in healthcare or biotech is highly valued.

What tools will I use?

Key platforms include Salesforce Marketing Cloud, Sitecore, and Veeva, with opportunities to explore new tech.

How does this role contribute to Gilead's mission?

You'll enhance omnichannel engagement, ensuring therapies for HIV, cancer, and inflammatory diseases reach those in need efficiently.

What support is provided for professional development?

Gilead invests in training, leadership programs, and innovation initiatives to support your growth.