Business Systems Analyst (1-year contract, renewable)
Disney
Business Systems Analyst (1-year contract, renewable)
Job Description
Job Summary:
Are you passionate about digital transformation and seamless application delivery?
Join our dynamic team at Hong Kong Disneyland Resort as a Business Systems Analyst, where you’ll play a key role in managing product release lifecycles and ensuring the smooth operation of our digital platforms that enhance guest experiences. At Hong Kong Disneyland Resort, we believe in creating magical experiences for our guests through innovation and collaboration. As part of our Digital Development and Architecture team, you will contribute to impactful projects that shape the future of entertainment and guest engagement.
Key Responsibilities:
- Lead and coordinate end-to-end product release management, ensuring timely deployment aligned with business and operational needs.
- Utilize release management tools to oversee internal and customer-facing web application releases.
- Manage the system engineering team to ensure optimal performance and reliability of applications.
- Oversee daily incident management and fulfillment request processes, ensuring timely resolution and operational excellence.
- Collaborate closely with cross-functional teams including Product, Application, Development, Architecture, QA, Operations, System Engineering, and Lines of Business to gather feedback and continuously improve release procedures and daily operations.
- Perform ad hoc duties as assigned to support team and business needs
Basic Qualifications:
- Minimum 3 years of experience in application support or release delivery.
- Degree holder in IT or related disciplines.
- Solid understanding of digital product development lifecycle and operations.
- Strong problem-solving and analytical skills.
- Excellent communication skills with the ability to work effectively across diverse technology teams.
- A proactive team player who thrives in a fast-paced and dynamic environment.
- Proficient in both written and spoken Chinese (Mandarin and Cantonese) and English.
HKProfessional #LI-AI1
About Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Locations
- Location Lantau Island, Hong Kong, Hong Kong
Salary
50,000 - 75,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Release managementintermediate
- System engineering managementintermediate
- Incident managementintermediate
- Collaborationintermediate
- Problem-solvingintermediate
- Analytical skillsintermediate
- Communication skillsintermediate
Required Qualifications
- Minimum 3 years of experience in application support or release delivery (experience)
- Degree holder in IT or related disciplines (experience)
- Solid understanding of digital product development lifecycle and operations (experience)
- Proficient in both written and spoken Chinese (Mandarin and Cantonese) and English (experience)
Preferred Qualifications
- Strong problem-solving and analytical skills (experience)
- Excellent communication skills with the ability to work effectively across diverse technology teams (experience)
- A proactive team player who thrives in a fast-paced and dynamic environment (experience)
Responsibilities
- Lead and coordinate end-to-end product release management, ensuring timely deployment aligned with business and operational needs
- Utilize release management tools to oversee internal and customer-facing web application releases
- Manage the system engineering team to ensure optimal performance and reliability of applications
- Oversee daily incident management and fulfillment request processes, ensuring timely resolution and operational excellence
- Collaborate closely with cross-functional teams including Product, Application, Development, Architecture, QA, Operations, System Engineering, and Lines of Business to gather feedback and continuously improve release procedures and daily operations
Tags & Categories
Business Systems Analyst (1-year contract, renewable)
Disney
Business Systems Analyst (1-year contract, renewable)
Job Description
Job Summary:
Are you passionate about digital transformation and seamless application delivery?
Join our dynamic team at Hong Kong Disneyland Resort as a Business Systems Analyst, where you’ll play a key role in managing product release lifecycles and ensuring the smooth operation of our digital platforms that enhance guest experiences. At Hong Kong Disneyland Resort, we believe in creating magical experiences for our guests through innovation and collaboration. As part of our Digital Development and Architecture team, you will contribute to impactful projects that shape the future of entertainment and guest engagement.
Key Responsibilities:
- Lead and coordinate end-to-end product release management, ensuring timely deployment aligned with business and operational needs.
- Utilize release management tools to oversee internal and customer-facing web application releases.
- Manage the system engineering team to ensure optimal performance and reliability of applications.
- Oversee daily incident management and fulfillment request processes, ensuring timely resolution and operational excellence.
- Collaborate closely with cross-functional teams including Product, Application, Development, Architecture, QA, Operations, System Engineering, and Lines of Business to gather feedback and continuously improve release procedures and daily operations.
- Perform ad hoc duties as assigned to support team and business needs
Basic Qualifications:
- Minimum 3 years of experience in application support or release delivery.
- Degree holder in IT or related disciplines.
- Solid understanding of digital product development lifecycle and operations.
- Strong problem-solving and analytical skills.
- Excellent communication skills with the ability to work effectively across diverse technology teams.
- A proactive team player who thrives in a fast-paced and dynamic environment.
- Proficient in both written and spoken Chinese (Mandarin and Cantonese) and English.
HKProfessional #LI-AI1
About Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Locations
- Location Lantau Island, Hong Kong, Hong Kong
Salary
50,000 - 75,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Release managementintermediate
- System engineering managementintermediate
- Incident managementintermediate
- Collaborationintermediate
- Problem-solvingintermediate
- Analytical skillsintermediate
- Communication skillsintermediate
Required Qualifications
- Minimum 3 years of experience in application support or release delivery (experience)
- Degree holder in IT or related disciplines (experience)
- Solid understanding of digital product development lifecycle and operations (experience)
- Proficient in both written and spoken Chinese (Mandarin and Cantonese) and English (experience)
Preferred Qualifications
- Strong problem-solving and analytical skills (experience)
- Excellent communication skills with the ability to work effectively across diverse technology teams (experience)
- A proactive team player who thrives in a fast-paced and dynamic environment (experience)
Responsibilities
- Lead and coordinate end-to-end product release management, ensuring timely deployment aligned with business and operational needs
- Utilize release management tools to oversee internal and customer-facing web application releases
- Manage the system engineering team to ensure optimal performance and reliability of applications
- Oversee daily incident management and fulfillment request processes, ensuring timely resolution and operational excellence
- Collaborate closely with cross-functional teams including Product, Application, Development, Architecture, QA, Operations, System Engineering, and Lines of Business to gather feedback and continuously improve release procedures and daily operations
Tags & Categories