Responsible for providing exceptional Guest Service while administering professional facials, waxing services and an array of body treatments; Must have thorough knowledge of the skin and have excellent facial massage and skin extraction techniques as well as possess excellent cleanliness and sanitation practices.

Responsibilities:

• Provide consistent and professional facial and body treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
• Ability to effectively perform all spa treatments and services as defined by the position being performed
• Properly care for equipment and use proper amounts of products to be cost effective
• Must uphold the standards of sanitation and sterilization as directed by law and Tenaya Stone Spa’s policies and procedure
• Perform prep work and properly clean and restock room as required
• Actively promote spa, treatments, services, merchandise and programs while meeting goals
• Handle Guests questions and concerns professionally and courteously
• Provide courteous, accurate and prompt responses to Guests’ requests to ensure Guest satisfaction
• Attend mandatory training to maintain knowledge of current spa policies, procedures and trends
• Must be able to perform all esthetic treatments offered by Resort spa
• Additional leadership opportunities may be available that would require completion of an additional practical assessment

Basic Qualifications:

• You must be at least 18 years of age to be considered for this role
• Must currently hold and maintain state Esthetician license (with State of California)
• Previous experience in a spa or hotel environment
• Ability to handle difficult/sensitive situations independently, while confidently utilizing service recovery methods
• Possess complete knowledge of all services and products while educating Guests
• Strong verbal communication skills
• Must have enthusiasm and possess excellent guest service skills
• Receptive to special requests and proactive in anticipating Guests needs
• Knowledgeable about The Disneyland® Resort and surrounding area

Preferred Qualifications:

• Previous leadership experience in a spa environment
• Basic computer knowledge

Additional Information:

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Casual Regular Cast Members must be available to work Friday evenings/Saturday/Sundays and all peak seasons, as well as available to work all holidays.

SUBMITTING YOUR APPLICATION
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Keyword: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRSpa, DLR Spa, DLRResortRoles, DLR Resort Roles

The pay rate for this role in California is $20.42 per hour, plus commission and gratuities.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.