Account Executive, Mid Market Emerging

Location: Dublin, Ireland

Department: Sales & Partnerships

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate business processes and simplify lives. With our Intelligent Agreement Management platform, we unleash business-critical data trapped in documents, integrating it with systems of record to save time, money, and opportunity. As the #1 company in e-signature and contract lifecycle management (CLM), DocuSign empowers companies to create, commit, and manage agreements innovatively. As an Account Executive, Mid-Market Emerging, you are a high-impact hunter responsible for driving new logo acquisition and upsell opportunities from existing Book of Business (BoB) across all industry verticals. You will create territory plans to prioritize prospects and customers, manage active pipelines, and exceed monthly/quarterly quotas through precise deal management, forecast accuracy, and collaboration with internal teams and the DocuSign partner ecosystem. Reporting to the Senior Manager, Commercial, this individual contributor role demands adaptability, motivation, and results-orientation to evangelize disruptive e-signature and agreement management innovations while leveraging pre- and post-sales resources. Key responsibilities include delivering programmatic client engagements to uncover use cases for the broader DocuSign Agreement Cloud, qualifying opportunities per our sales methodology, positioning value propositions tied to client challenges, and expanding solutions via upsells of products, services, and partners. You will process orders, onboard customers, manage resource engagements, maintain CRM accuracy, provide forecasts, and foster loyalty as their internal advocate—all while embodying DocuSign’s culture of innovation, trust, and equality. This hybrid role requires minimum 2 days per week in-office (frequency may vary by team). DocuSign is committed to equal opportunity, providing reasonable accommodations for disabilities or religious needs—contact accommodations@docusign.com. Join us to feel pride in transformative work that makes the world more agreeable.

Key Responsibilities

• Drive new logo acquisition and upsell opportunities from existing Book of Business (BoB) across all industry verticals
• Create and execute territory plans to prioritize prospects and customers while managing an active sales pipeline
• Exceed monthly and quarterly quotas through dedicated deal management, forecast accuracy, and collaboration with internal teams and DocuSign partners
• Deliver programmatic engagement with clients to uncover additional use cases for DocuSign's Intelligent Agreement Management platform
• Qualify sales opportunities using DocuSign’s sales methodology, focusing on client fit and success criteria
• Position DocuSign's e-signature and CLM value proposition by linking to key client business issues
• Expand solutions beyond initial implementation by upselling new products, services, and partner integrations
• Process sales orders, facilitate customer onboarding, and manage engagements with professional services, training, and marketing resources
• Maintain accurate CRM records, provide timely reports and forecasts, and serve as customer advocate and escalation point
• Enlist customers for DocuSign and partner events to drive loyalty and adoption
• Develop deep knowledge of DocuSign’s products to evangelize innovation in agreement management

Required Qualifications

• Fluency in English (written and verbal)
• 2+ years of experience in consultative sales and account management, preferably in a SaaS environment
• Demonstrated experience using Salesforce.com and proficiency in Microsoft Word, PowerPoint, and Excel
• Proven ability to manage a high volume of concurrent client relationships
• Strong verbal and written communication skills to engage effectively at all organizational levels
• Ability to work independently and collaboratively in a team environment
• Willingness and ability to travel as necessary
• Adaptability to anticipate change and adjust priorities in a fast-paced environment

Preferred Qualifications

• Proven track record of consistently meeting and exceeding individual sales targets and quotas
• Experience in services or consulting delivery within SaaS or technology sectors
• Ability to identify, critique, suggest, and implement business optimization processes for clients
• Success evangelizing disruptive products like e-signature and intelligent agreement management solutions
• Experience driving customer adoption and upsell in mid-market segments

Required Skills

• Consultative sales expertise
• SaaS account management
• Salesforce.com proficiency
• Microsoft Office Suite (Word, PowerPoint, Excel)
• Pipeline and territory management
• Quota attainment and forecasting
• Value proposition articulation
• Cross-functional collaboration
• Customer relationship management
• Upsell and expansion sales
• Business process optimization
• Adaptability and prioritization
• Verbal and written communication
• eSignature and CLM product knowledge
• Intelligent Agreement Management evangelism
• Deal negotiation and closing
• CRM data hygiene
• Event and advocacy engagement

Benefits

• Competitive base salary plus uncapped commission and performance bonuses
• Comprehensive health, dental, and vision insurance with multiple plan options
• 401(k) retirement savings plan with generous company match
• Flexible time off including unlimited PTO and paid family leave
• Professional development stipend and access to DocuSign University training
• Hybrid work model with in-office collaboration and remote flexibility
• Employee stock purchase plan and equity grants
• Wellness programs including mental health support and fitness reimbursements
• Global volunteer time off and community impact initiatives

DocuSign is an Equal Opportunity Employer.