Account Executive, SMB, Spain

Location: Dublin, Ireland

Department: Sales & Partnerships

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate business processes and simplify lives. With our Intelligent Agreement Management platform, we unleash business-critical data trapped in documents, integrating e-signature and contract lifecycle management (CLM) as the #1 solutions in their categories. As the Account Executive, SMB, Spain, you will drive revenue growth by selling innovative e-signature, CLM, and agreement management solutions to small and medium businesses across all industry verticals. This individual contributor role reports to the Manager, SMB Sales, and focuses on both expanding existing accounts and nurturing prospective SMB customers in the Spanish market. You will exceed monthly and quarterly quotas through dedicated deal management, forecast accuracy, and collaboration with internal teams and the DocuSign partner ecosystem. Evangelize exciting new products by delivering programmatic client engagements, qualifying opportunities per DocuSign’s methodology, and positioning our value proposition against key business issues. Expand beyond initial implementations by upselling advanced features, processing orders, facilitating onboarding, and driving adoption. Manage customer loyalty as their internal advocate, enlisting them for events, and maintaining meticulous CRM records in Salesforce. The ideal candidate thrives in DocuSign’s innovative culture, exhibiting strong cross-functional collaboration, consultative sales expertise in SaaS, and a passion for transforming how businesses manage agreements. This hybrid role requires minimum 2 days per week in-office, blending remote flexibility with team collaboration. Join us to make the world more agreeable, feel deep pride in your impact, and contribute to a company committed to trust, equality, and excellence.

Key Responsibilities

• Drive programmatic engagement with existing DocuSign clients in Spain to uncover additional use cases and grow incremental revenue through the DocuSign Intelligent Agreement Management platform
• Qualify sales opportunities using DocuSign’s sales methodology, focusing on SMB client fit, success criteria, and e-signature adoption potential
• Position DocuSign's value proposition by linking e-signature, CLM, and agreement management benefits to key business challenges
• Expand DocuSign solutions beyond initial implementations by upselling new products, services, and partner ecosystem offerings
• Process sales orders, facilitate seamless customer onboarding, and drive adoption and usage among SMB customers
• Collaborate with internal teams (professional services, training, product management, marketing) to address customer needs
• Enlist customers to participate in DocuSign and partner events as advocates and success stories
• Provide accurate, timely sales reports, forecasts, and pipeline management to exceed monthly/quarterly quotas
• Maintain sophisticated knowledge of DocuSign’s e-signature, CLM, and intelligent agreement management innovations
• Manage CRM database with current account information, leads, and follow-ups for assigned Spanish SMB accounts
• Serve as internal advocate and escalation point to ensure customer loyalty and long-term success

Required Qualifications

• BS/BA degree or equivalent relevant experience
• Proven experience in an Account Executive role or equivalent quota-carrying sales position
• Demonstrated track record of exceeding sales quotas in a fast-paced environment
• Experience selling to small and medium businesses (SMB) across various industry verticals
• Strong understanding of sales methodologies and client success criteria
• Proficiency in CRM tools, particularly Salesforce.com
• Ability to manage full sales cycle from opportunity qualification to deal closure
• Commitment to hybrid work model with minimum 2 days per week in-office

Preferred Qualifications

• Fluency in English and Spanish
• Experience in consultative sales and account management within a SaaS model
• Familiarity with e-signature solutions or intelligent agreement management platforms
• Proficiency in Microsoft Word, PowerPoint, Excel, and Google Workspace
• Previous success in upselling and cross-selling SaaS products
• Knowledge of the Spanish SMB market dynamics

Required Skills

• Quota-carrying sales expertise
• Consultative selling techniques
• SaaS account management
• E-signature and CLM product knowledge
• Salesforce.com proficiency
• Pipeline and forecast accuracy
• Cross-functional collaboration
• Customer relationship building
• Value proposition articulation
• Opportunity qualification
• Upsell and expansion strategies
• Microsoft Office Suite (Word, PowerPoint, Excel)
• Google Workspace familiarity
• SMB market insight
• Evangelism of innovative technologies
• Deal management and negotiation
• Data-driven decision making
• Hybrid work adaptability

Benefits

• Competitive base salary plus uncapped commission structure
• Comprehensive health, dental, and vision insurance
• 401(k) matching and retirement savings plans
• Unlimited PTO and flexible hybrid work model
• Professional development stipend and sales training programs
• Employee stock purchase plan and equity grants
• Wellness programs including mental health support
• Parental leave and family-friendly policies
• Global employee assistance program and volunteer time off

DocuSign is an Equal Opportunity Employer.