Executive Assistant

Location: San Francisco, California

Department: People & Workplace Experience

Work Mode: Hybrid

About the Role

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate business processes and simplify lives through intelligent agreement management, e-signature, and contract lifecycle management (CLM). As the #1 company in e-signature and CLM, Docusign unleashes business-critical data trapped in documents, connecting it to systems of record to save time, money, and opportunity. Join our innovative culture where trust, equality, and groundbreaking technology drive us to make the world more agreeable. We are seeking a dynamic and hardworking Executive Assistant to join our Sales & Partnerships, Commercial Sales organization within the People & Workplace Experience team. Reporting directly to the Group Vice President, Commercial Sales, you will provide primary support to keep the organization running smoothly, inspire team morale, and foster collaboration in our fast-paced environment. As a pivotal individual contributor, you will manage complex calendars across multiple executives, coordinate high-stakes meetings, and handle travel, expenses, and events with precision—enabling our sales leaders to focus on driving DocuSign’s e-signature and agreement management innovations to market. Our ideal candidate is proactive, extremely organized, personable, and thrives in a rapidly evolving startup-like atmosphere. Based in the PST time zone with flexibility for Eastern hours, you will leverage exceptional communication and multitasking skills to gatekeep priorities, prepare Google Slides presentations, manage NetSuite purchase orders and Concur expenses, and organize team-building events that embody DocuSign’s commitment to belonging and excellence. This hybrid role (minimum 2 days/week in-office) offers the chance to create real value, support sales excellence, and contribute to a culture of integrity, agility, and innovation. Docusign is an Equal Opportunity Employer committed to diverse teams where every voice thrives. We offer competitive pay, comprehensive benefits, and a mission-driven workplace. Applicants must be authorized to work in the US without sponsorship; this position is not eligible in AK, HI, ME, MS, ND, SD, VT, WV, WY.

Key Responsibilities

• Provide high-level executive support by managing executives’ calendars, scheduling internal/external meetings, and resolving conflicts
• Perform strategic calendar gatekeeping based on deep understanding of executives’ priorities and objectives
• Participate in executives’ meetings as needed, take detailed notes, and follow up on action items
• Prepare professional presentation materials using Google Slides for internal and external meetings
• Assist in organizing departmental All Hands meetings and events
• Arrange domestic and international travel itineraries efficiently
• Prepare expense reports and monthly reporting for department purchasing credit cards using Concur
• Create and manage purchase orders in NetSuite
• Coordinate logistics for off-site, virtual meetings, and team-building events to boost morale
• Maintain updated team aliases, distribution lists, Slack channels, and shared team folders
• Manage onboarding schedules for new senior leaders
• Perform other admin-related tasks, projects as assigned, and act as backup to other Executive Assistants

Required Qualifications

• 4+ years of relevant executive assistant or administrative support experience
• Experience working at a start-up or rapidly-growing company
• Proven ability to maintain confidentiality and practice discretion in everyday work
• Hands-on experience with Concur, NetSuite, and Slack applications
• Proficiency with Google Suite, Microsoft Office, and Zoom applications
• Located in the PST time zone with ability to work Eastern time zone hours as needed
• Experience supporting sales teams or executives in a fast-paced environment

Preferred Qualifications

• Enthusiastic, self-motivated with a can-do attitude
• Able to manage multiple executives with different working styles
• Excellent verbal and written communication skills
• Highly organized and detail-oriented
• Strong work ethic and high level of integrity
• Agile and flexible in response to changing priorities with ability to pivot quickly

Required Skills

• Calendar management and strategic scheduling
• Complex calendar gatekeeping
• Meeting note-taking and action item follow-up
• Presentation creation in Google Slides
• Domestic and international travel coordination
• Expense reporting via Concur
• Purchase order management in NetSuite
• Event and logistics coordination
• Team communication via Slack
• Google Suite proficiency (Docs, Sheets, Slides)
• Microsoft Office Suite expertise
• Zoom for virtual meetings
• High organization and multitasking
• Proactive problem-solving
• Discretion and confidentiality
• Adaptability to changing priorities
• Excellent written and verbal communication
• Relationship-building and team morale inspiration

Benefits

• Competitive hourly pay range: $45.19 - $65.67/hour (California), based on experience and location
• Bonus eligibility: Company bonus plan calculated as percentage of eligible wages based on performance
• Paid Time Off: Generous earned time off plus paid company holidays
• Paid Parental Leave: Up to six months off for birth, adoption, or foster care
• Full Health Benefits: 100% employer-paid options from day one with minimal employee contribution
• Retirement Plans: Employer-contributed 401(k) and pension programs
• Learning and Development: Coaching, online courses, and education reimbursements
• Compassionate Care Leave: Paid time off for loss of loved ones or life-changing events
• Hybrid work model with minimum 2 days/week in-office and access to innovative DocuSign offices

DocuSign is an Equal Opportunity Employer.