Executive Assistant

Location: San Francisco, California; Seattle, Washington

Department: Engineering

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate business processes and simplify lives through intelligent agreement management. As the #1 company in e-signature and contract lifecycle management (CLM), DocuSign unleashes business-critical data trapped in documents, connecting it to systems of record to save time, money, and opportunity. Join our innovative culture where trust, equality, and cutting-edge technology drive us to make the world more agreeable. We are seeking a dynamic, people-driven Executive Assistant (EA) to join our Engineering administrative team. This permanent, individual contributor role supports a Group Vice President (GVP) and up to 2 VPs, reporting to the Lead Executive Assistant. In DocuSign's fast-paced Engineering organization, you will keep operations running smoothly, foster team morale, and align support with business objectives in e-signature innovation and intelligent agreement management. The ideal candidate brings executive presence, impeccable organization, personable demeanor, exceptional judgment, keen attention to detail, and a strategic mindset, thriving in constant communication with business maturity and strict confidentiality. Key responsibilities include serving as the primary point of contact, optimizing executive calendars across time zones with travel and events, proactively resolving conflicts, supporting Town Halls with deck creation and webinars, handling end-to-end travel and expenses, drafting polished communications, and collaborating with peer EAs for backup. As a self-starter in our hybrid environment (minimum 2 days/week in-office), you will anticipate needs, solve problems creatively, and contribute to Engineering's role in DocuSign's mission. This hybrid role requires U.S. work authorization without sponsorship and is not eligible in certain states (AK, HI, ME, MS, ND, SD, VT, WV, WY). DocuSign is an Equal Opportunity Employer committed to diversity, belonging, and reasonable accommodations. Apply to partner with leaders shaping the future of agreements.

Key Responsibilities

• Act as the primary point of contact for GVP and up to 2 VPs, managing inquiries and communications with executive presence
• Develop and maintain structured systems to optimize executives' time, including calendar management across time zones, travel, conferences, earnings calls, and events
• Proactively resolve internal and external scheduling conflicts with exceptional judgment
• Support team Town Hall meetings: send reminders, create decks, manage webinars, and facilitate Q&A
• Coordinate comprehensive end-to-end travel arrangements and process expense reports accurately
• Draft, review, and edit correspondence, reports, and executive-level presentations with high accuracy and attention to detail
• Serve as a creative problem solver, liaison, and facilitator for support responsibilities aligned with Engineering objectives
• Collaborate with the Engineering EA team, providing backup support and fostering team morale and cohesion
• Anticipate leaders' needs in DocuSign's innovative culture, contributing to intelligent agreement management initiatives
• Maintain strict confidentiality while partnering with diverse stakeholders in e-signature and CLM operations

Required Qualifications

• Bachelor's degree
• Minimum 4+ years of relevant professional experience supporting VP-level executives in a fast-paced, demanding corporate environment, preferably with a public technology or SaaS company
• Experience working with highly confidential information in a high-stakes setting
• Proven track record managing complex calendars across multiple time zones and executive schedules
• Demonstrated ability to handle travel arrangements, expense reporting, and event coordination end-to-end
• Strong proficiency in Google Suite (Docs, Sheets, Slides) and DocuSign-provisioned AI-assisted productivity applications
• Excellent judgment, prioritization skills, and ability to perform under pressure with tight deadlines

Preferred Qualifications

• Experience in the technology or SaaS industry, ideally supporting engineering leaders
• Background supporting executives in a public company environment
• Proven discretion and professionalism in handling sensitive executive communications
• Comfort with ambiguity, independent decision-making, and proactive problem-solving
• Team-player mentality with experience providing backup support to peer EAs

Required Skills

• Exceptional calendar and time management
• Proactive scheduling and conflict resolution
• Travel and expense management
• Executive communication (verbal, written)
• Deck and presentation creation/editing
• Google Suite proficiency (Docs, Sheets, Slides)
• DocuSign AI-assisted tools
• High discretion and confidentiality
• Independent decision-making
• Problem-solving and anticipation of needs
• Interpersonal and collaboration skills
• Prioritization under pressure
• Attention to detail
• Customer service orientation
• Team collaboration and backup support
• Cross-functional stakeholder management

Benefits

• Competitive hourly pay range: California $45.19-$65.67; WA, MD, NJ, NY $42.98-$58.71
• Company bonus plan based on performance
• Paid Time Off including company holidays
• Paid Parental Leave up to six months
• Full Health Benefits Plans with 100% employer-paid options from day one
• Retirement Plans with employer contributions
• Learning and Development: coaching, online courses, and education reimbursements
• Compassionate Care Leave for life-changing events

DocuSign is an Equal Opportunity Employer.