Finance Manager, Cloud Infrastructure

Location: Seattle, Washington; San Francisco, California

Department: Finance & Accounting

Work Mode: Hybrid

About the Role

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data trapped inside documents, connecting it to systems of record to save time, money, and opportunity. As the #1 company in e-signature and contract lifecycle management (CLM), we are at the forefront of innovation, and our Finance team plays a pivotal role in fueling this growth through strategic cloud infrastructure management. As a key member of the Product & Technology (P&T) Finance team, you will own the financial planning, analysis, and optimization of our infrastructure footprint across Azure, GCP, and colocation environments. This individual contributor role reports to the Director, Tech FP&A and partners closely with Engineering to forecast spend, drive efficiency initiatives, and align infrastructure investments with DocuSign's rapid business growth. You will deliver monthly dashboards and presentations to senior leadership, lead cloud cost forecasting, model investment scenarios (e.g., regional expansions, new workloads), and develop KPI frameworks using billing portals for real-time insights into cost drivers and utilization trends. By consolidating multi-region spend and supporting cloud partner negotiations, you will shape our cloud financial strategy to power the scalability of our e-signature and CLM platforms. In DocuSign's innovative culture, you will thrive by leveraging your expertise in cloud economics to enable data-driven decisions that support our mission to make the world more agreeable. This hybrid role requires a minimum of 2 days per week in-office, fostering collaboration in our dynamic environment. Join us to drive cost efficiencies that underpin cutting-edge AI-driven features and global expansion, contributing to a company where trust, equality, and impact define every agreement.

Key Responsibilities

• Own financial planning, analysis, and optimization of DocuSign's infrastructure footprint across Azure, GCP, and colocation environments
• Deliver monthly dashboards and presentations to senior leadership on infrastructure spend, efficiency initiatives, and strategic investment trade-offs
• Lead monthly, quarterly, and annual cloud cost forecasting, aligning with financial targets, product roadmaps, and DocuSign's intelligent agreement management growth
• Partner closely with Engineering to model infrastructure investment scenarios (e.g., regional expansion, new workloads, vendor migrations) and quantify ROI impacts
• Develop and maintain KPI dashboards and reporting frameworks using usage and billing portals for real-time visibility into cost drivers, utilization, and efficiency trends
• Collaborate with cross-functional teams to develop financial deal models with strategic cloud partners and support contract negotiations for cloud agreements and renewals
• Consolidate and analyze multi-region cloud and on-prem spend across vendors to identify optimization opportunities
• Drive cost efficiency initiatives that support DocuSign's e-signature platform scalability and innovation
• Ensure alignment between infrastructure investments and business growth in DocuSign's Intelligent Agreement Management platform
• Provide financial insights to shape cloud strategy, enabling data-driven decisions for leadership

Required Qualifications

• BA or BS in business, finance, economics, or accounting
• 8+ years of experience in Financial Planning & Analysis (FPA) or Corporate Finance, ideally in a cloud-native company
• Proven experience translating technical metrics into actionable financial insights
• Hands-on experience analyzing large-scale cloud spend including AWS, Azure, or GCP billing data, commitment planning, and region modeling
• Demonstrated record of partnering with Engineering teams to drive cloud cost optimization and infrastructure investment decisions
• Deep knowledge of cloud pricing models such as on-demand, reserved instances, and savings plans
• Strong experience with cloud financial modeling using Google Sheets or Excel

Preferred Qualifications

• MBA in Finance
• Experience with financial and ERP systems such as Oracle or Adaptive Planning
• Familiarity with BI visualization tools like Tableau or Power BI
• Experience working across multiple hyperscalers and forecasting AI variable cloud costs
• Knowledge of FinOps frameworks and cloud analytics tools (e.g., Apptio Cloudability, CloudHealth, or native Azure/GCP tools)

Required Skills

• Cloud cost analysis and forecasting
• Financial modeling in Excel/Google Sheets
• Cloud pricing models (on-demand, RIs, Savings Plans)
• Translating technical metrics to financial insights
• Partnering with Engineering teams
• KPI dashboard development
• Data analysis from billing portals (AWS, Azure, GCP)
• ROI quantification for infrastructure investments
• Contract negotiation support
• Multi-hyperscaler spend management
• Strong analytical skills
• Business partnering and stakeholder management
• Excellent verbal and written communication
• Presentation skills for senior leadership
• FinOps principles
• BI tools (Tableau, Power BI)
• ERP systems (Oracle, Adaptive Planning)

Benefits

• Competitive base salary with geographic adjustments (e.g., California: $126,900 - $197,800; WA/MD/NJ/NY: $120,800 - $174,525)
• Company bonus plan based on performance
• Restricted Stock Units (RSUs) eligibility
• Paid Time Off including earned time off and company holidays
• Paid Parental Leave up to six months
• Comprehensive health benefits with 100% employer-paid options from day one
• Retirement plans with potential employer contributions
• Learning and Development including coaching, online courses, and education reimbursements
• Compassionate Care Leave for life-changing events

DocuSign is an Equal Opportunity Employer.