Internal Audit and SOX Manager

Location: Sao Paulo, Brazil

Department: Finance & Accounting

Work Mode: Hybrid

About the Role

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign's Intelligent Agreement Management platform to accelerate business processes, simplify lives, and unleash business-critical data trapped in documents. As the #1 company in e-signature and contract lifecycle management (CLM), we foster an innovation culture where trust, agility, and global collaboration drive our success. Join our Finance & Accounting team as Internal Audit and SOX Manager in our Brazil Internal Audit department, contributing to a world-class global Internal Audit function that safeguards our SaaS platform's integrity. In this individual contributor role reporting to the Vice President, Internal Audit, you will leverage in-depth knowledge of business processes and IT audits to ensure Docusign remains current with regulations like SOX, ISO, and SOC standards. You will coordinate initiatives across SOX compliance, operational audits, IT/technology audits, Enterprise Risk Management, fraud assessments, whistleblower investigations, sales certifications, and executive reporting. Working closely with IA leadership and matrixed teams spanning geographies and time zones, you will build a cohesive audit function essential to our high-growth SaaS environment, overseeing planning, execution, and reporting while fostering relationships with control owners, compliance teams, and external auditors. This hybrid role (minimum 2 days/week in-office) demands program management prowess to drive process improvements, stay ahead of risk trends, and deliver high-impact insights that protect our e-signature innovation. With up to 10% domestic and international travel, you will champion audit excellence, prioritize risks, and enhance stakeholder satisfaction in a dynamic culture that values equality, open exchange, and making the world more agreeable. If you thrive in critical situations and have a passion for governance, risk, and compliance in tech, bring your expertise to Docusign today.

Key Responsibilities

• Support onboarding for new team members and contribute to hiring processes as required
• Evaluate work product of auditors, providing timely and relevant feedback to ensure quality
• Participate in audit planning, oversee execution, and ensure high-quality reporting of status and results
• Develop and maintain relationships with internal stakeholders (control owners, compliance teams) and external auditors
• Identify and implement process improvements to enhance efficiency and effectiveness of the Internal Audit function
• Stay informed of industry best practices, risk management trends, and standards, communicating changes to leadership
• Coordinate SOX compliance, ISO audits, operational business process audits, and IT/technology audits across global teams
• Contribute to Enterprise Risk Management, Fraud Risk Assessments, whistleblower investigations, and executive reporting
• Build cohesive Internal Audit team spanning geographies and time zones through matrixed leadership collaboration
• Travel domestically and internationally up to 10% to support audit initiatives and stakeholder engagement

Required Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• 8+ years of relevant experience in internal audit, SOX compliance, or related fields
• Deep experience with audit principles including risk assessments, materiality, independence, and sufficiency of audit evidence
• Strong knowledge of relevant regulations and standards such as SSAE 18/SOC, COSO, COBIT
• Proven program management experience with excellent analytical and communication skills
• Experience leading projects with large cross-functional and globally distributed teams
• Fluency in Portuguese and English, both written and verbal

Preferred Qualifications

• CPA, CIA, CISA, or CISSP certification
• Previous Senior Associate or Manager experience in Big 4, consultancy, or public accounting
• Experience with ISO27001, SOC, PCI or other compliance engagements in SaaS environments
• Direct experience working with Software-as-a-Service (SaaS) technology companies
• Fluency in Spanish
• Strong stakeholder management skills with passion for audit, information security, governance, risk, and compliance

Required Skills

• SOX compliance and internal audit expertise
• Risk assessment and prioritization
• Audit planning and execution
• Program and project management
• Cross-functional team coordination
• Global stakeholder management
• Analytical problem-solving
• Excellent written and verbal communication
• Process improvement and optimization
• Knowledge of COSO, COBIT, SSAE 18/SOC standards
• IT audit and business process auditing
• Regulatory compliance (ISO27001, PCI, etc.)
• Composure under pressure
• Customer and stakeholder focus
• Multilingual proficiency (Portuguese, English, Spanish)
• Enterprise Risk Management
• Fraud investigation techniques

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) matching and employee stock purchase plan
• Unlimited PTO and flexible hybrid work model
• Professional development stipend and tuition reimbursement
• Wellness programs including gym memberships and mental health support
• Parental leave and family planning benefits
• Volunteer time off and charitable matching programs
• DocuSign product perks and global employee discounts

DocuSign is an Equal Opportunity Employer.