Lead Application Engineer

Location: San Francisco, California; Seattle, Washington

Department: IT Infrastructure & Operations

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, DocuSign unleashes business-critical data trapped inside of documents. Using DocuSign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). As the Lead Applications Engineer - Oracle EPM, you will be responsible for working jointly with the FP&A, Accounting, Finance Business Transformation, Applications Product Management, Applications Engineering, and Program Management teams to implement, integrate, and support the Oracle EPM suite of products. This individual contributor role reports to the Sr. Director, Enterprise Applications and plays a pivotal role in driving financial innovation that powers DocuSign's global growth in e-signature and agreement management. You will own the technical architectural vision for EPM, design scalable Planning and Essbase solutions, lead implementations across all phases, and provide AI-enhanced expertise to align with DocuSign's culture of rapid innovation and operational excellence. Key responsibilities include partnering on solution design, configuration, integrations with systems like Oracle Fusion ERP and Workday, testing, deployment, and post-go-live support; enforcing Oracle best practices; developing technical accelerators; optimizing performance; mentoring teams; and delivering executive presentations that translate complex EPM strategies into insights supporting DocuSign's agreement platform scalability. You will ensure compliance, data security, and high user adoption during critical financial closes, while staying ahead of EPM trends like agentic AI and Predictive capabilities. This hybrid role requires access to an office location with a minimum of 2 days per week in-office (may vary by team). DocuSign values a collaborative, innovative culture where you can thrive in a fast-paced environment, mastering new concepts to translate finance needs into cutting-edge technical solutions that fuel our leadership in digital agreements.

Key Responsibilities

• Own the technical architectural vision for the Oracle EPM suite at DocuSign, aligning with business objectives in intelligent agreement management, e-signature innovation, and technology standards
• Design and build scalable Oracle EPM Planning and Essbase solutions, including Essbase cubes, calculation scripts, business rules, and databases to support global finance operations
• Partner with FP&A, Accounting, Finance Business Transformation, and engineering teams on all phases of Oracle Cloud EPM implementations, from design and configuration to integration, testing, deployment, and support
• Lead installation, environment management, application administration, user access, data migrations, integrations, customizations, and reporting development
• Develop testing scenarios, manage SIT execution, support UAT, and enforce Oracle best practices for dimensions, forms, rules, security, reports, and data validation
• Provide technical expertise on AI-driven EPM solutions, including Predictive AI, Intelligent Narrative Generation, data pipelines, vector databases, and agentic AI capabilities
• Offer end-user support, training, troubleshooting during critical financial processes, and optimize performance through tuning, capacity planning, and infrastructure enhancements
• Create and maintain documentation (runbooks, architecture, designs), track KPIs for system health and user adoption, and mentor team members on EPM best practices
• Stay current with Oracle EPM innovations, present strategies and metrics to executives, translating technical insights into actionable business value for DocuSign's agreement management platform

Required Qualifications

• 12+ years of experience with Oracle EPM suite (6+ years with a Master's Degree in Computer Science or related field)
• 6+ years of hands-on experience in architecting, implementing, customizing, and supporting Oracle EPM Planning, Hyperion, and Essbase solutions
• Experience designing and implementing business performance management applications, including budgeting, forecasting, planning, consolidation, and reporting, with understanding of finance/accounting principles
• Deep experience with Oracle Hyperion EPM Suite (On-Premise and Cloud), EPM Planning, EPBCS (all modules), EPCM, EDMCS, PCMCS, Calculation Manager, Narrative/Management Reporting, and Smart View
• Architect-level experience integrating Oracle EPM with enterprise systems using OIC, SFTP, EPM Automate, EPM Agents, Oracle Fusion Cloud ERP, Data Exchange, Pipelines, and API-based integrations (e.g., Workday)
• Proficiency with relational databases, SQL, data integration techniques, Groovy Scripting, PL/SQL, OCI/VBCS coding, report development (Financial Reporting, Smart View), and Predictive AI for EPM
• Experience with direct Oracle integrations to Oracle Fusion Cloud ERP and Oracle BI-Publisher

Preferred Qualifications

• Oracle Cloud EPM Planning 2024 Certified Implementation Professional
• Advanced knowledge of Oracle best practices for Planning application configuration, data migration using EPM Automate, and custom artifact development
• Strong techno-functional expertise in Core Finance Cloud ERP modules (GL, Intercompany, Fixed Assets, Project Costing/Billing) and finance functionalities like SLA, Workflow, BI Publisher, OTBI, FBDI
• Deep understanding of Accounting, Financial Planning, Revenue Recognition, Financial Reporting, IFRS17, and U.S. GAAP
• Experience with ML/AI leveraging Oracle EPM IPM, Power BI, SQL queries, and proof-of-concept implementations
• Expert-level EPM solution development including PBCS, FCCS, Essbase cube design, dimension management, and integrations

Required Skills

• Oracle EPM Planning, Hyperion, Essbase architecture and implementation
• EPBCS, EPCM, EDMCS, PCMCS, Calculation Manager, Smart View
• Groovy Scripting, PL/SQL, OCI/VBCS, ATP Database modeling
• Data integrations with OIC, EPM Automate, SFTP, APIs (Workday, Fusion ERP)
• Report development (Financial Reporting, Narrative Reporting)
• Predictive AI, Intelligent Narrative Generation, EPM Digital Assistant
• SQL, relational databases, data pipelines, BI Publisher
• Finance/accounting principles, IFRS17, U.S. GAAP, revenue recognition
• Performance tuning, capacity planning, infrastructure optimization
• Techno-functional problem-solving, business requirements translation
• Stakeholder collaboration, mentoring, executive communication
• Analytical thinking, fast-paced adaptability, innovation mindset
• Documentation, KPI tracking, user training and adoption
• AI/ML in EPM (IPM, agentic AI, vector databases)
• Power BI, OTBI, FBDI, ERP modules (GL, Fixed Assets)

Benefits

• Competitive base salary with location-specific ranges (e.g., California: $177,900 - $287,425; WA/MD/NJ/NY: $170,900 - $251,325)
• Company bonus plan calculated as a percentage of eligible wages based on performance
• Restricted Stock Units (RSUs) eligibility
• Comprehensive global benefits including health, dental, and vision insurance
• Paid Time Off (PTO) with earned time off and paid company holidays
• 401(k) retirement savings plan with company match
• Flexible hybrid work model with minimum 2 days in-office per week
• Professional development opportunities and tuition reimbursement
• Wellness programs, employee assistance, and volunteer time off

DocuSign is an Equal Opportunity Employer.