Manager, SMB - French Market

Location: Dublin, Ireland

Department: Sales & Partnerships

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate business processes and simplify lives through intelligent agreement management. As the #1 company in e-signature and contract lifecycle management (CLM), DocuSign unleashes business-critical data trapped in documents, connecting it to systems of record to save time, money, and opportunity. Join our innovative culture where passion, customer focus, and execution excellence drive us to transform how the world agrees. As Manager, SMB - French Market, you will lead a dynamic team of Account Executives selling DocuSign's e-signature and CLM solutions to small and medium businesses across France. Reporting to the Area Vice President, Commercial, France, this people manager role focuses on identifying new customers, driving creative adoption of our diverse solution suite, and building a fast-growing sales engine. You'll coach your team to overachieve quotas, implement renewal strategies, and collaborate cross-functionally to align on go-to-market priorities, all while embodying DocuSign's commitment to innovation and customer success in a hybrid work model (minimum 2 days/week in-office). Key to success is your ability to hire culturally aligned talent, foster skill development in prospecting, forecasting, and negotiations tailored to French SMB verticals, and contribute to high-impact deal closures. You'll leverage Salesforce.com for precise reporting, communicate field insights to shape product roadmaps, and ensure seamless use of sales tools. If you thrive in a fast-paced environment, have fluency in French and English, and a proven track record managing high-performing SaaS sales teams, bring your driven optimism and strong work ethic to DocuSign. At DocuSign, everything is equal. We build trust by listening, being honest, and doing what's right. You'll feel pride in contributing to a world made more agreeable, with equal opportunities to succeed, innovate, and grow. #LI-Hybrid #LI-KL1

Key Responsibilities

• Manage and lead a high-performing French Account Executive (AE) SMB sales team focused on DocuSign's Intelligent Agreement Management platform
• Develop and implement upgrade, renewal processes, and strategies while ensuring compliance with Salesforce.com and internal reporting standards
• Assess sales activities, forecasts, and pipeline to identify progress and drive required improvements toward quota attainment
• Coach AEs on key skills including vertical market management, forecasting, account-based prospecting, negotiations, and e-signature solution selling
• Hire culturally aligned team members, lead by example, and foster DocuSign's values of passion, customer focus, and execution excellence
• Contribute to complex negotiations and deal closures, leveraging Senior Sales Executives to accelerate French SMB wins
• Collaborate with each AE to create and execute vertical-specific business plans aligned with DocuSign's go-to-market strategy
• Ensure consistent use of sales tools, systems, and Rules of Engagement across the team
• Communicate field insights on product needs and business priorities to corporate departments to influence roadmap and innovation
• Identify and support training opportunities for team professional development in intelligent agreement management and e-signature best practices

Required Qualifications

• 2+ years of related experience in sales leadership
• Fluency in French and English (written and spoken)
• BA or BS degree in a business or technical related field
• Software sales experience as both individual contributor and manager
• Proven track record of managing high-performing software sales teams
• Strong forecasting and reporting capabilities with tools like Salesforce.com
• Experience in SaaS-based document workflow or e-signature solutions

Preferred Qualifications

• Consistent overachievement of quota and revenue goals in SMB sales
• SaaS based document workflow application experience, ideally e-signature or CLM
• Demonstrated ability to attract, retain, and develop high-potential sales talent
• Ability to collaborate cross-functionally with Solutions Consulting, Marketing, Customer Success, and Channels
• Experience managing multi-tiered customer relationships in the French market

Required Skills

• Salesforce.com proficiency for pipeline management and forecasting
• French market expertise and cultural nuances in SMB sales
• SaaS sales leadership in e-signature or document workflow solutions
• Quota overachievement and revenue growth track record
• Talent coaching, mentoring, and performance management
• Cross-functional collaboration with Marketing, Customer Success, and Channels
• Complex deal negotiation and executive relationship building
• Vertical market strategy development and execution
• Customer success orientation with focus on renewals and expansions
• Strong forecasting, reporting, and data-driven decision making
• Excellent verbal and written communication in French and English
• Adaptability in fast-paced, dynamic environments
• Hiring and onboarding high-potential sales talent
• Product feedback prioritization for intelligent agreement management innovation
• Optimism, humility, strong work ethic, and execution excellence

Benefits

• Competitive base salary, uncapped commissions, and performance bonuses
• Comprehensive health, dental, and vision insurance with global coverage options
• 401(k) matching and employee stock purchase plan
• Unlimited PTO and flexible hybrid work model (minimum 2 days/week in-office)
• Professional development stipend and access to DocuSign University training
• Wellness programs including mental health support and fitness reimbursements
• Parental leave and family-friendly policies
• Volunteer time off and community impact initiatives
• Cutting-edge tools and technology for remote collaboration

DocuSign is an Equal Opportunity Employer.