Market Development Representative - Italian Speaking

Location: Dublin, Ireland

Department: Global Sales Development

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate business processes and simplify lives. With our Intelligent Agreement Management platform, we unleash business-critical data trapped in documents, integrating it with systems of record to save time, money, and opportunities. As the #1 company in e-signature and contract lifecycle management (CLM), DocuSign empowers companies to create, commit, and manage agreements innovatively. As a Market Development Representative (MDR) - Italian Speaking in our Global Sales Development team, you will generate qualified opportunities that advance through the sales funnel, driving new revenue and expanding DocuSign's presence in EMEA, with a focus on the Italian market. This individual contributor role reports to the Market Development Manager and involves hybrid work (minimum 2 days per week in-office). You will identify new business in your territory, execute multi-channel outbound prospecting to showcase DocuSign's e-signature and CLM solutions, and schedule impactful meetings with Account Executives while meticulously tracking activities in Salesforce. What you bring: 1+ years of related experience, fluency in Italian and English, sales cycle expertise, and proficiency in Salesforce and Microsoft Office. Preferred: Proven outbound success, a degree or equivalent, strong communication, and organizational skills. Join our innovative culture where trust, equality, and impact thrive—listen, collaborate, and contribute to a more agreeable world. #LI-Hybrid #LI-WW23

Key Responsibilities

• Identify and generate new business opportunities and pipeline within a defined Italian territory
• Manage and plan territory strategy and outbound campaigns to target key accounts
• Execute multi-channel outbound prospecting including email, calls, and LinkedIn to educate prospects on DocuSign's Intelligent Agreement Management platform
• Drive brand and product awareness for DocuSign's e-signature and CLM solutions in the Italian market through regular campaigns
• Gain insights into customer business needs and qualify opportunities for progression through the sales funnel
• Schedule high-impact appointments with high-potential prospects for Account Executives
• Accurately record all prospect information and activities in Salesforce CRM
• Present a balanced approach combining cold calling, relationship development, consultative sales processes, and appointment setting
• Collaborate with sales teams to ensure seamless handoff of qualified leads
• Monitor and report on pipeline metrics to contribute to revenue growth in EMEA
• Stay updated on DocuSign innovations to effectively communicate value propositions

Required Qualifications

• 1+ years of related experience in sales or business development
• Fluency in Italian and English (both written and verbal)
• Experience with sales cycles and solution-selling tactics
• Proficiency with Salesforce.com, Microsoft Word, PowerPoint, and Excel
• Demonstrated ability to manage CRM data entry and tracking
• Understanding of outbound prospecting in B2B environments
• Familiarity with multi-channel sales outreach strategies

Preferred Qualifications

• Track record of success in outbound sales or business development roles
• BS/BA degree or equivalent professional experience
• Confident and courteous verbal and written communication skills
• Excellent organizational and time management skills
• Prior experience in SaaS or technology sales
• Experience driving pipeline growth in EMEA markets

Required Skills

• Italian language fluency (native or C2 level)
• English language fluency (professional proficiency)
• Salesforce CRM proficiency
• Microsoft Office Suite (Word, PowerPoint, Excel)
• Outbound prospecting and cold calling
• Solution-selling and consultative sales tactics
• Territory management and planning
• Multi-channel outreach (email, phone, social)
• Pipeline generation and qualification
• CRM data entry and reporting
• Confident verbal and written communication
• Organizational and time management
• Relationship building and networking
• B2B sales cycle knowledge
• Brand awareness campaign execution
• Analytical thinking for prospect insights
• Resilience and persistence in sales
• Team collaboration and cross-functional communication

Benefits

• Competitive base salary plus uncapped commission and performance bonuses
• Comprehensive health, dental, and vision insurance coverage
• 401(k) matching and employee stock purchase program
• Unlimited PTO and flexible hybrid work model (minimum 2 days/week in-office)
• Professional development stipend and access to DocuSign University training
• Wellness programs including gym memberships and mental health support
• Parental leave and family-forming benefits
• Volunteer time off and community impact programs
• Global employee assistance program and employee resource groups

DocuSign is an Equal Opportunity Employer.