Product Designer - Admin

Location: Seattle, Washington; Chicago, Illinois; San Francisco, California

Department: Product Development, Management & Experience

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life, empowering over 1.5 million customers and a billion people across 180 countries with the #1 e-signature and contract lifecycle management (CLM) solutions. Our Intelligent Agreement Management platform leverages AI to unlock business-critical data trapped in documents, transforming it into insights and actions that accelerate contract reviews, boost productivity, and free organizations from the 'Agreement Trap.' As a Product Designer - Admin in our Product Development, Management & Experience team, you'll craft elegant, customer-focused web applications (desktop and mobile) for millions of global users, designing end-to-end features that redefine agreement management in the 21st century. This individual contributor role reports to the Lead Product Designer in a hybrid model (minimum 2 days/week in-office). You'll champion design excellence by exploring big ideas and narrowing them into inventive, detail-obsessed solutions that balance business needs with user-centered simplicity. Partnering closely with product managers, engineers, user researchers, and tech writers, you'll define features impacting the entire platform, own full-stack execution from UI architecture to visual polish, and measure ongoing success. Deliverables will span storyboards, wireframes, interactive prototypes, and pixel-perfect assets, while contributing to DocuSign’s scalable design system to ensure consistency across our ecosystem. Grounded in analytics and research, you'll rely on intuition to fill gaps, driving innovations that make agreements more intelligent and actionable. We're seeking a talented designer with 5+ years crafting consumer, enterprise, and mobile experiences for large-scale web services, specializing in interaction, visual design, and prototyping tools like Figma. Your portfolio should demonstrate research-driven strategy, clear rationales, and compelling storytelling. In our fast-paced, collaborative Agile environment, thrive with a growth mindset, ego-free curiosity, and passion for shipping work that elevates DocuSign’s brand. Join us to build trust, foster belonging, and make the world more agreeable through innovative design.

Key Responsibilities

• Champion innovative design solutions, exploring bold ideas before refining into feasible, detail-oriented features for DocuSign's Intelligent Agreement Management platform
• Partner with product management, engineering, user research, and tech writers to define and ship end-to-end features that transform agreement data into actionable insights
• Own full-stack design execution, including UI architecture, interaction design, visual design, and post-launch performance measurement
• Produce high-fidelity deliverables across the design process: storyboards, wireframes, user flows, interactive prototypes, and pixel-perfect assets for desktop and mobile
• Contribute to and evolve DocuSign’s design system to ensure scalable, consistent experiences across our e-signature and CLM ecosystem
• Leverage analytics, user research, and design intuition to inform decisions that accelerate contract review cycles and boost organizational productivity
• Collaborate cross-functionally in an Agile environment to guide teams toward a shared product vision while breaking the 'Agreement Trap'
• Foster a creative, supportive culture within the Product Experience team, promoting continuous learning and innovation
• Design customer-focused web applications serving millions of global DocuSign users, emphasizing simplicity and engagement
• Measure and iterate on design improvements to enhance user experiences in AI-powered agreement management

Required Qualifications

• BA/BS degree or equivalent work experience
• 5+ years of experience designing consumer, enterprise, and mobile user experiences for large-scale web services
• Specialization in interaction design, visual design, and design thinking, with hands-on experience in prototyping and user research
• Proficiency with design and prototyping tools such as Figma and Adobe Creative Cloud
• Portfolio showcasing user research-inspired work, including product design strategy, interaction design, visual design, prototyping, and clear articulation of design rationale
• Strong communication and storytelling skills to collaborate effectively across teams
• Experience designing for web and mobile applications in a fast-paced, Agile/Scrum environment

Preferred Qualifications

• 7+ years of experience designing shipped product experiences, especially with data visualizations or reporting tools
• Proven track record in enterprise SaaS products like e-signature or contract lifecycle management (CLM) platforms
• Experience contributing to scalable design systems in high-growth tech environments

Required Skills

• Interaction design
• Visual design
• Design thinking
• Prototyping
• User research
• Figma
• Adobe Creative Cloud
• Wireframing and storyboarding
• Design systems
• Agile/Scrum methodologies
• Cross-functional collaboration
• Analytical skills
• Storytelling and communication
• Data visualization design
• User-centered design principles
• Mobile and responsive web design
• AI/ML product design experience
• Growth mindset and adaptability

Benefits

• Competitive base salary with location-specific ranges (e.g., California: $126,900 - $197,800)
• Company bonus plan based on performance
• Restricted Stock Units (RSUs) eligibility
• Paid Time Off including earned time off and company holidays
• Paid Parental Leave up to six months
• Comprehensive health benefits with 100% employer-paid options from day one
• Retirement plans with potential employer contributions
• Learning and Development programs including coaching, online courses, and education reimbursements
• Compassionate Care Leave for life-changing events

DocuSign is an Equal Opportunity Employer.