Recruiting Coordinator - Contract

Location: Mexico City, Mexico

Department: People & Workplace Experience

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate business processes and simplify lives through intelligent agreement management. As the #1 company in e-signature and contract lifecycle management (CLM), we unleash business-critical data trapped in documents, connecting it to systems of record to save time, money, and opportunity. Join our innovative culture as a Recruiting Coordinator - Contract, where you'll play a pivotal role in attracting top talent to fuel our mission of making the world more agreeable. As a Recruiting Coordinator, you will work closely with our Recruiters as the backbone of the Talent Acquisition team, ensuring a seamless interview process for every candidate. You are the face of DocuSign, representing our brand of trust, innovation, and efficiency to prospective employees. In this 6-month fixed-term contract individual contributor role reporting to the Lead, Recruiting Coordination, you will schedule interviews (phone, virtual, and occasional onsite), act as the primary point-of-contact for candidates and teams, and maintain superior candidate experiences. You'll track candidates meticulously in our ATS (iCIMS preferred), audit data for compliance, and provide training on TA processes—all while embodying our commitment to outstanding service in a hybrid work model (minimum 2 days in-office weekly). What sets DocuSign apart is our culture of equality, trust, and bold innovation. We listen, stay honest, and strive to do what's right, ensuring every team member has equal opportunity to succeed. With a BA/BS degree, 1+ years of experience, strong Google Workspace skills, and a passion for detail-oriented problem-solving, you'll thrive here. Preferred experience with ATS and recruiting events is a plus. Help us build the teams powering e-signature leadership—apply today and feel the pride of contributing to a world-changing company. #LI-Hybrid

Key Responsibilities

• Schedule candidate interviews (phone, virtual, and occasional onsite) by coordinating with recruiters, candidates, hiring managers, and interviewers
• Act as the primary point-of-contact for candidates and interview teams regarding schedules, modifications, and logistical arrangements
• Ensure a superior candidate experience for both internal and external talent engaging with the Talent Acquisition team
• Maintain timely and accurate tracking of candidates through the recruiting process in the Applicant Tracking System (ATS) and ticketing system
• Provide auditing support to ensure accuracy and compliance of job offers and essential TA data processes
• Impart knowledge and training on operational processes and applications for the TA team’s scheduling and workflows
• Exhibit effective, adaptable communication skills across all organizational levels and global regions
• Support recruiting events, including offsite events and batch day interviews
• Perform data entry and audits of key employment information into the ATS
• Handle other recruiting-related administrative tasks as required to support DocuSign’s innovative hiring needs

Required Qualifications

• BA/BS degree in Business, Human Resources, or related field
• 1+ years of professional work experience in recruiting, administrative support, or customer-facing roles
• Experience providing exceptional, consistent customer service to internal and external clients
• Self-directed problem solver with a strong desire to contribute to DocuSign’s reputation and success in intelligent agreement management
• Solid computer skills, including proficiency with Google Workspace (Gmail, Docs, Sheets)
• Strong attention to detail and organizational skills
• Ability to thrive in a fast-paced, innovative environment

Preferred Qualifications

• Experience working with an Applicant Tracking System (iCIMS preferred)
• Familiarity with e-signature and contract lifecycle management industry dynamics
• Previous exposure to high-volume recruiting coordination in a tech/SaaS company
• Knowledge of hybrid work models and virtual interview tools (e.g., Zoom, Microsoft Teams)
• Experience supporting recruiting events or batch interviews

Required Skills

• Exceptional customer service and communication
• Interview scheduling and coordination
• Applicant Tracking System (ATS) proficiency
• Google Workspace expertise (Gmail, Docs, Sheets)
• Attention to detail and data accuracy
• Problem-solving and self-direction
• Time management in fast-paced settings
• Adaptable verbal and written communication
• Organizational and multitasking abilities
• Knowledge of virtual meeting platforms
• Compliance and auditing skills
• Event support and logistics
• Cross-functional collaboration
• Customer experience optimization
• Process training and documentation

Benefits

• Competitive hourly rate for contract role
• Flexible hybrid work model with minimum 2 days in-office per week
• Access to DocuSign’s innovative culture and cutting-edge e-signature technology
• Professional development opportunities within a global leader in agreement management
• Comprehensive onboarding and training on TA tools and processes
• Collaboration with top talent in a trust-building, inclusive environment
• Employee assistance programs and wellness resources
• Opportunity to contribute to a company transforming business worldwide

DocuSign is an Equal Opportunity Employer.