Senior Product Manager - Maestro

Location: Seattle, Washington

Department: Product Development, Management & Experience

Work Mode: Hybrid

About the Role

DocuSign brings agreements to life, empowering over 1.5 million customers and a billion people across 180 countries to accelerate business and simplify lives through intelligent agreement management. As the #1 company in e-signature and contract lifecycle management (CLM), DocuSign unleashes trapped data from documents, connecting it to systems of record for unprecedented efficiency. Join our innovation-driven culture where bold ideas transform how organizations create, commit, and manage agreements with cutting-edge solutions like Maestro, our new no-code workflow orchestration platform central to Intelligent Agreement Management (IAM). As Senior Product Manager - Maestro, you'll lead the evolution of key workflow capabilities, enabling customers to digitize complex agreement processes, integrate with third-party systems, and automate compliance. Reporting to the Director of Product Management as an individual contributor, you'll define strategy, prioritize roadmaps, and collaborate with engineering, design, sales, marketing, and customer success to deliver best-in-class automation. Leverage your SaaS expertise to build intuitive tools for citizen developers, launching use cases that streamline e-signatures, CLM, and enterprise workflows in an Agile environment. This hybrid role (minimum 2 days/week in-office) demands a passion for no-code innovation and enterprise scalability. You'll mature Maestro for large customers with robust reporting, auditing, monitoring, and permissions, while evangelizing its value externally. Thrive in DocuSign's inclusive culture committed to trust, equality, and impact—where diverse perspectives drive world-changing products. If you excel in data-driven decisions, stakeholder alignment, and building platforms that span features and services, apply to shape the future of agreement automation.

Key Responsibilities

• Define and drive the product strategy and roadmap for DocuSign Maestro, focusing on integrations across Intelligent Agreement Management (IAM), external systems, and applications
• Mature the Maestro platform to meet enterprise needs, including advanced reporting, auditing, monitoring, and permissions management
• Collaborate closely with engineering, UX, marketing, sales, and customer success to deliver high-impact features
• Gather customer feedback, conduct market research, and analyze usage data to identify and prioritize Maestro improvements
• Prioritize and manage the product backlog, balancing short-term execution with long-term vision
• Partner with business stakeholders to drive adoption, go-to-market strategies, and customer success for agreement automation
• Represent Maestro in internal and external engagements, evangelizing its value to customers, partners, and analysts
• Launch new agreement automation use cases, streamlining complex workflows with e-signature and CLM integrations
• Ensure Maestro enables seamless digitization of agreement processes for compliance and efficiency
• Work cross-functionally to innovate no-code orchestration capabilities for DocuSign's global customer base

Required Qualifications

• 8+ years of product management experience in SaaS or enterprise software
• Proven experience shipping and managing complex workflow automation, platform, or integration-focused products
• Hands-on experience working in an Agile development environment
• Demonstrated success in defining product strategy and roadmaps for enterprise platforms
• Experience collaborating with engineering, design, and cross-functional teams to deliver scalable solutions
• Track record of gathering customer feedback and leveraging data to drive product decisions
• Familiarity with enterprise customer needs in reporting, auditing, monitoring, and permissions management

Preferred Qualifications

• Experience designing and building no-code tools for non-technical audiences (e.g., citizen developers)
• Strong background in agreement workflows, automation platforms, or API-driven integrations
• Excellent communication and stakeholder management skills across sales, marketing, and customer success
• Strong analytical skills with expertise in using data to inform product prioritization
• Strong technical acumen to partner with engineering on scalable, enterprise-grade solutions
• Passion for intuitive workflow automation and Intelligent Agreement Management innovations

Required Skills

• Product strategy and roadmap development
• Workflow automation and no-code platform expertise
• Agile methodologies and backlog prioritization
• Stakeholder management and cross-functional collaboration
• Data analysis and usage metrics interpretation
• Customer research and feedback synthesis
• Technical acumen for engineering partnerships
• API-driven integrations and enterprise platforms
• Agreement management and e-signature workflows
• Go-to-market strategy and adoption driving
• Excellent verbal and written communication
• Analytical decision-making with data leverage
• Enterprise scalability and compliance focus
• UX collaboration for intuitive designs
• Market research and competitive analysis
• Public speaking and product evangelism

Benefits

• Competitive base salary range: $133,800 - $197,750 (Washington, Maryland, New Jersey, New York)
• Company bonus plan based on performance
• Restricted Stock Units (RSUs) eligibility
• Paid Time Off and company holidays
• Paid Parental Leave up to six months
• Comprehensive health benefits with 100% employer-paid options from day one
• Retirement plans with employer contributions
• Learning and development including coaching, online courses, and education reimbursements
• Compassionate Care Leave for life-changing events

DocuSign is an Equal Opportunity Employer.