Senior Sales & Partner Insights Manager

Location: San Francisco, California

Department: Business/Sales Operations & Strategy

Work Mode: Hybrid

About the Role

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate business processes and simplify lives through intelligent agreement management. As the #1 company in e-signature and contract lifecycle management (CLM), Docusign unleashes business-critical data trapped in documents, connecting it to systems of record to save time, money, and opportunity. Join our innovative culture where trust, equality, and bold ideas drive us to make the world more agreeable. We are seeking a highly strategic and analytically rigorous Senior Sales & Partner Insights Manager to elevate data-driven decision-making across our Sales and Partner organizations. In this senior individual-contributor role reporting to the Director, Sales & Partner Strategy & Insights, you will be a thought partner to Sales and Revenue leaders, shaping how we anticipate performance gaps, uncover growth in e-signature and CLM adoption, and align on long-term GTM strategy. Own proactive analytics, predictive insights, and executive narratives that empower forward-looking decisions in our fast-paced SaaS environment, leveraging advanced GTM motions, data modeling, and strategic autonomy. Key responsibilities include advising executives on risks and opportunities, ensuring data consistency as the source of truth, partnering cross-functionally on metrics for intelligent agreement management, transforming data into investment-shaping insights, building scalable Tableau/Salesforce dashboards and Snowflake models, automating workflows, and leading planning cycles. Champion best practices to mature GTM insights in a hybrid model (minimum 2 days/week in-office). Bring 12+ years in Sales Ops, RevOps, or GTM Strategy (SaaS preferred), SQL/Tableau/Salesforce mastery, and a track record influencing leaders. Thrive in ambiguity with proactive, systems-thinking to drive DocuSign's revenue innovation. Compensation includes competitive base (CA: $157,500-$254,350), bonus/RSUs, comprehensive benefits, and a culture of equality and growth.

Key Responsibilities

• Serve as a trusted strategic advisor to Sales and Partner executives, delivering proactive insights on risks, performance gaps, and high-impact actions in DocuSign's GTM motions
• Act as the single source of truth for Sales and Partner data, ensuring consistent metrics, unified reporting, and clarity across teams
• Collaborate with Sales, Alliances, Marketing, CS, and Finance to define KPIs, frameworks, and analytics guiding intelligent agreement management strategies
• Transform complex datasets into persuasive insights influencing goal-setting, investments, and e-signature sales strategies
• Develop forward-looking analyses like pipeline scenario modeling, segmentation, and predictive indicators for revenue leaders
• Analyze sales performance, pipeline health, forecasting accuracy, and market trends to uncover growth opportunities and course corrections
• Design, build, and enhance scalable dashboards in Salesforce and Tableau with live/extract connections to structured data
• Develop SQL data models, pipelines, and quality controls in Snowflake for reliable GTM reporting
• Influence cross-functional data strategy with Data Engineering and Finance to enhance governance and integrations
• Build automated workflows, predictive insights, and self-service tools to scale with DocuSign's growth
• Support planning cycles with forecasting, capacity modeling, and GTM reviews, leading cross-functional analytical workstreams
• Champion analytical best practices to elevate insights maturity across the GTM organization

Required Qualifications

• 12+ years of experience in Sales Operations, Business Analytics, Revenue Operations, or GTM Strategy, preferably in SaaS environments like intelligent agreement management or e-signature platforms
• Proven track record of influencing senior leaders through data-driven insights that drive revenue growth and strategic decisions
• Advanced proficiency in SQL, including complex joins, CTEs, window functions, and performance optimization for large-scale datasets
• Hands-on experience with Snowflake or similar cloud data platforms, including building and contributing to scalable data models
• Deep expertise in Tableau for visualization and dashboarding, combined with comprehensive Salesforce reporting, CRM analytics, and understanding of underlying data structures
• Experience owning GTM reporting frameworks that ensure data accuracy, consistency, and alignment across sales and partner organizations
• Demonstrated ability to manage high-impact analytical projects in fast-paced, ambiguous environments with a high degree of autonomy

Preferred Qualifications

• Proven success as an analytical thought partner to Sales and Revenue leaders, anticipating needs and surfacing proactive insights
• Strong experience translating complex data into executive-ready narratives using PowerPoint and Google Slides to shape priorities and investments
• Track record of driving automation, scalable processes, and efficiency improvements in RevOps or GTM functions
• Exceptional communication and influence skills to engage senior cross-functional stakeholders without formal authority
• Familiarity with e-signature, CLM, or intelligent agreement management metrics and partner ecosystems

Required Skills

• Advanced SQL (joins, CTEs, window functions, optimization)
• Snowflake or cloud data platforms
• Tableau dashboarding and visualization
• Salesforce CRM reporting and data structures
• Data modeling and pipeline development
• Pipeline analysis and forecasting
• Executive storytelling and narrative building (PowerPoint, Google Slides)
• GTM strategy and metrics definition
• Cross-functional influence without authority
• Proactive problem-solving and root cause analysis
• Automation and process scaling
• Strategic thinking in ambiguous environments
• High attention to detail and ownership
• Systems-oriented mindset
• Exceptional verbal and written communication
• Analytical rigor for predictive insights

Benefits

• Competitive base salary: California range $157,500 - $254,350, plus variable incentive pay or company bonus
• Restricted Stock Units (RSUs) as part of total compensation
• Paid Time Off including earned time off and company holidays based on region
• Paid Parental Leave: up to six months for birth, adoption, or foster care
• Comprehensive Health Benefits Plans with 100% employer-paid options from day one
• Retirement Plans with potential employer contributions
• Learning and Development: coaching, online courses, and education reimbursements
• Compassionate Care Leave for life-changing events
• Hybrid work model with minimum 2 days in-office per week, fostering innovation and collaboration

DocuSign is an Equal Opportunity Employer.