Senior Salesforce Engineer

Location: Bengaluru, India

Department: Engineering

Work Mode: Hybrid

About the Role

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data trapped inside of documents, connecting it to systems of record to save time, money, and opportunity. As the #1 company in e-signature and contract lifecycle management (CLM), Docusign’s platform powers innovation in how businesses create, commit, and manage agreements. Our Salesforce Center of Excellence is seeking a capable and experienced Senior Salesforce Engineer with NodeJS experience to join the team. As an individual contributor reporting to the Sr. Technical Manager, Salesforce, you will develop custom solutions and integrations on the Salesforce platform, ensuring lightweight, consistent governance, and compliance with industry practices. You will collaborate with customers to understand their business requirements and build scalable, maintainable Salesforce solutions using Apex, Visualforce, Lightning Web Components, and NodeJS, tailored to enhance DocuSign's e-signature and intelligent agreement management capabilities. In this role, you will design, build, test, deploy, and optimize scalable solutions that drive platform reliability and performance in large-scale enterprise environments. Working cross-functionally in an Agile/Scrum setting with software engineers, product managers, and global teams, you will integrate Salesforce with back-office systems, automate workflows, and identify opportunities to innovate with AI-driven agentic processes. This hybrid position (minimum 2 days per week in-office) offers the chance to contribute to Docusign's culture of trust, equality, and world-changing impact. Docusign is committed to building trust and making the world more agreeable. We ensure equal opportunities for all team members to succeed, innovate, and build lasting relationships. Join us to feel deep pride in your work as we transform agreements through cutting-edge Salesforce engineering.

Key Responsibilities

• Design, build, test, deploy, and maintain scalable solutions on the Salesforce platform and supporting technologies
• Implement Salesforce solutions following platform best practices, including Apex, Visualforce, Lightning Web Components, and NodeJS, while performing peer code reviews
• Develop integrations with back-office systems and manage data migrations using modern middleware and APIs
• Collaborate with business partners and customers to gather requirements and deliver innovative solutions meeting functionality, scalability, and performance goals
• Estimate effort, plan resources, and define development schedules in partnership with project leadership
• Evaluate existing systems to determine integration and improvement opportunities, especially for DocuSign's Intelligent Agreement Management platform
• Identify opportunities to enhance productivity and processes through Salesforce automation and e-signature workflows
• Work cross-functionally with software engineers, product managers, and interface development teams in an Agile/Scrum environment
• Drive platform optimization efforts focused on scalability, reliability, and ongoing performance improvement
• Ensure lightweight, consistent governance and compliance with industry practices in large-scale enterprise deployments

Required Qualifications

• 7+ years of hands-on Salesforce development experience using Apex, LWC, Flows, and APIs
• Strong background in platform scalability, performance optimization, and technical debt reduction
• Proven expertise in event-driven integrations using MuleSoft, AWS Lambda, or REST/SOAP APIs
• Deep understanding of Salesforce DevOps practices with GitHub, SFDX, and CI/CD automation
• Experience with Service Cloud or Experience Cloud in large-scale enterprise environments
• Knowledge of security hardening, compliance assurance, and data integrity frameworks
• Salesforce Platform Developer I certification (PDII or Architect-level preferred)

Preferred Qualifications

• Experience with NodeJS for custom Salesforce solutions and integrations
• Familiarity with AI and agentic workflows, integrating Salesforce with LLMs or intelligent automation systems
• Strong communication and collaboration skills across global, cross-functional teams
• Experience in e-signature and contract lifecycle management (CLM) environments
• Background in intelligent agreement management platforms

Required Skills

• Apex development
• Lightning Web Components (LWC)
• Salesforce Flows
• REST/SOAP APIs
• MuleSoft integrations
• AWS Lambda
• Salesforce DevOps (GitHub, SFDX, CI/CD)
• Service Cloud
• Experience Cloud
• Platform scalability and performance optimization
• Technical debt reduction
• Security hardening and compliance
• NodeJS
• Agile/Scrum methodologies
• Cross-functional collaboration
• Requirement gathering and analysis
• Peer code review
• AI integration with LLMs (preferred)

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company match
• Flexible time off and paid parental leave
• Professional development stipend and learning opportunities
• Hybrid work model with collaborative office spaces
• Wellness programs including mental health support
• Stock purchase plan and employee stock purchase program
• Volunteer time off and community impact initiatives
• Global employee assistance program

DocuSign is an Equal Opportunity Employer.