Sr. Executive Assistant

Location: Sao Paulo, Brazil

Department: Sales & Partnerships

Work Mode: Hybrid

About the Role

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate business processes and simplify lives through intelligent agreement management. As the #1 company in e-signature and contract lifecycle management (CLM), we unleash business-critical data trapped in documents, connecting it to systems of record to save time, money, and opportunity. Join our innovative culture where trust, equality, and bold ideas drive us to make the world more agreeable. We are seeking a dynamic, people-driven Sr. Executive Assistant to join our Global Sales & Partners team. This permanent, individual contributor role reports to the Group Vice President, General Manager, LATAM, and plays a pivotal role in keeping the organization running smoothly while fostering team morale and cohesion. With executive presence, exceptional organization, personable demeanor, keen judgment, attention to detail, and a strategic mindset, you will partner with Leaders on tasks aligned with DocuSign’s e-signature innovation and growth objectives. This hybrid position (minimum 2 days/week in-office) demands constant communication, business maturity, and strict confidentiality in a fast-paced SaaS environment. As the primary point of contact, you will manage a complex calendar across time zones, handle end-to-end travel and expenses, resolve scheduling conflicts, and support Town Halls with deck creation and webinars. You’ll draft executive presentations, serve as a creative liaison, and collaborate with peer EAs for backup, all while anticipating needs to optimize leadership efficiency. Thrive in our culture of innovation, where proactive problem-solving and cross-functional collaboration empower our Global Sales & Partners team to deliver world-class agreement solutions. Docusign is committed to equal opportunity, listening, honesty, and doing what’s right. Feel pride in contributing to a better world, supported by comprehensive benefits, professional growth, and a hybrid model that values work-life balance. #LI-Hybrid #LI-GS1

Key Responsibilities

• Act as the primary point of contact for the Regional Group Vice President (GVP), General Manager, LATAM, and other Leaders
• Develop and maintain structured systems to optimize the GVP’s time, activities, and alignment with DocuSign’s intelligent agreement management objectives
• Proactively resolve internal and external scheduling conflicts across global time zones
• Manage a complex calendar including meetings, travel, conferences, earnings calls, off-site/internal presentations, and group events
• Make comprehensive end-to-end travel arrangements and process expense reports with high accuracy
• Provide support for team Town Hall meetings, including reminders, deck creation using Google Slides, webinar management, and Q&A facilitation
• Draft, review, and edit correspondence, reports, and executive-level presentations with exceptional attention to detail
• Serve as a creative problem solver, liaison, and facilitator for support responsibilities
• Collaborate with EAs across the Global Sales & Partners leadership team and provide backup support as needed
• Foster team morale and cohesion within the Global Sales & Partners EA team, contributing to DocuSign’s innovative culture

Required Qualifications

• Bachelor's degree
• 4+ years of relevant professional experience supporting a VP-level executive in a fast-paced, demanding corporate environment, preferably with a public technology or SaaS company
• Experience working with highly confidential information
• Proven ability to manage complex calendars across multiple time zones
• Demonstrated experience in comprehensive travel arrangements and expense reporting
• Strong proficiency in Google Suite (Docs, Sheets, Slides) and DocuSign-provisioned AI-assisted applications
• Excellent judgment and ability to perform effectively under pressure with tight deadlines

Preferred Qualifications

• Experience in a global sales or partnerships organization
• Demonstrated professionalism, discretion, and comfort with ambiguity
• Proactive, solution-oriented self-starter with minimal supervision needs
• Background supporting executives in LATAM operations
• Experience fostering team morale and providing backup support to peer EAs

Required Skills

• Exceptional calendar management across time zones
• Proficient in Google Suite (Docs, Sheets, Slides)
• Experience with DocuSign e-signature and AI-assisted tools
• Advanced travel coordination and expense reporting
• Executive-level presentation drafting and editing
• Proactive conflict resolution and prioritization
• Strict confidentiality and discretion
• Excellent verbal and written communication
• Interpersonal skills for senior executive collaboration
• Strategic mindset and independent decision-making
• Customer service orientation and team-player mentality
• Ability to thrive in ambiguity and under pressure
• Attention to detail and process optimization
• Webinar and Town Hall facilitation
• Cross-functional liaison capabilities
• Problem-solving in fast-paced SaaS environment

Benefits

• Competitive base salary and performance-based incentives
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Unlimited paid time off (PTO) and flexible holidays
• Professional development stipend and tuition reimbursement
• DocuSign stock purchase plan and employee stock purchase program
• Hybrid work model with wellness reimbursement
• Parental leave and family planning benefits
• Volunteer time off and community impact programs

DocuSign is an Equal Opportunity Employer.