Fleet Customer Service Rep Careers at Dollar General - Scottsville, Kentucky | Apply Now!

Role Overview

Join Dollar General's Private Fleet Team as a Full-Time Fleet Customer Service Representative in Scottsville, Kentucky. This Monday-Friday role is perfect for logistics professionals passionate about transportation operations, load planning, and driver support. At Dollar General, you'll handle critical administrative functions for our dedicated fleet, ensuring on-time store deliveries, optimal tractor utilization, and seamless reverse logistics. With over 80 years of serving communities, Dollar General offers a stable career where your skills in dispatch, tracking, and compliance make a real impact. If you're seeking Fleet Customer Service Rep jobs near me in Kentucky, this position combines retail logistics with high-impact customer service in a supportive environment.

Scottsville, KY, provides a welcoming community atmosphere, making it an ideal location for this on-site role. Work with a team dedicated to 'Serving Others' while advancing your career in supply chain management.

Key Responsibilities

As a Fleet Customer Service Rep, your day involves dynamic tasks focused on fleet efficiency:

• Plan and assign outbound, vendor backhaul, and OVD loads to maximize delivery schedules.
• Coordinate rolltainer sweeps and dunnage consolidations for resource optimization.
• Produce detailed reports on on-time load pickups, store deliveries, BOL pickups, tractor utilization, and vendor backhauls.
• Process driver messages through satellite communications and execute load swaps as needed.
• Resolve complex issues like bust outs, overweights, and paperwork errors swiftly.
• Handle inbound calls from drivers, vendors, DCs, SSC, and external partners.
• Guide drivers on delivery documentation, notify stores of delays, and monitor dispatches.
• Review load optimization to ensure tractor and driver efficiency.
• Support on-site fleet team for driver safety, compliance, and reverse logistics pickups.
• Maintain accurate tracking and tracing of all inbound and outbound dedicated loads.

These responsibilities, split roughly 80% on planning/reporting and 20% on issue resolution, demand precision in a fast-paced setting.

Qualifications

To excel, candidates need:

• Strong written/verbal communication, listening, and problem-solving skills.
• Knowledge of dedicated transportation operations and fleet management.
• High attention to detail with robust planning/organization abilities.
• Understanding of driver logs and hours of service rules.
• Proficiency in transportation software for routing, tendering, scheduling, and tracking.
• Experience in logistics customer service, preferably in retail/distribution.
• Ability to multitask under pressure while maintaining compliance.
• Familiarity with satellite comms and BOL processes.

Prior experience in fleet dispatch or similar roles is highly valued for this mid-level position.

Salary & Benefits

Earn a competitive salary estimated at $42,000 - $55,000 annually, based on experience in Scottsville, KY market rates for logistics roles. Dollar General sweetens the deal with top-tier benefits:

• Health, dental, vision coverage from day one.
• 401(k) with generous matching.
• Paid vacation, holidays, and sick leave.
• Tuition assistance for professional growth.
• Employee discounts and stock purchase plans.
• Wellness initiatives and flexible full-time scheduling.

This package supports work-life balance in a rewarding career path.

Why Join Dollar General?

Dollar General isn't just retail—it's a powerhouse with 19,000+ stores, Distribution Centers, and a Private Fleet revolutionizing neighborhood shopping. Your role ensures products reach stores efficiently, helping shoppers save time and money daily. We value diversity, offering growth from entry logistics to senior operations roles. In Scottsville, enjoy a close-knit team, community impact, and stability from a Fortune 500 company. Employees rave about internal promotions, supportive culture, and mission-driven work. Search no more for Dollar General fleet jobs Scottsville KY—thrive here!

Keywords like 'Dollar General distribution center careers' and 'private fleet dispatcher jobs' lead professionals to us. Our commitment to safety, compliance, and innovation sets us apart in logistics hiring.

How to Apply

Ready to launch your Fleet Customer Service Rep career? Click 'Apply Now' to submit your resume. Highlight logistics experience, software skills, and transportation knowledge. Dollar General's hiring process includes interviews focused on scenario-based problem-solving. Join thousands thriving in our ecosystem—apply today for Scottsville, Kentucky opportunities!

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