Role Overview

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced retail environment? Dollar Tree is seeking a motivated and dedicated Customer Service Associate I to join our team in MI-Stephenson. As a key member of our store operations, you will be responsible for creating a positive shopping experience for every customer, ensuring store cleanliness, and maintaining accurate inventory. This role offers a fantastic opportunity to develop your skills in customer service, sales, and teamwork while contributing to the success of a leading retail company. If you're looking for an entry-level position with growth potential, this is the perfect opportunity for you.

A Day in the Life of a Customer Service Associate I

Your day as a Customer Service Associate I at Dollar Tree in MI-Stephenson will be dynamic and engaging. It starts with a team huddle, where you'll get updates on daily goals and promotions. Throughout the day, you'll be the face of Dollar Tree, greeting customers with a friendly smile and assisting them with their shopping needs. You'll handle sales transactions at the cash register, ensuring accuracy and efficiency. When not assisting customers, you'll be actively involved in stocking shelves, recovering merchandise, and maintaining store cleanliness. You'll also assist in unloading trucks and replenishing stock, working as part of a team to keep the store running smoothly. A typical day also includes addressing customer inquiries, resolving complaints, and maintaining a safe and respectful environment for both customers and colleagues. Your day ends by ensuring that your workstation is clean and organized, ready for the next shift.

Why MI-Stephenson?

MI-Stephenson offers a unique blend of urban amenities and small-town charm, making it an ideal place to live and work. The cost of living in MI-Stephenson is generally lower than the national average, allowing you to stretch your dollar further. The city boasts a diverse job market, with opportunities in retail, healthcare, technology, and more. MI-Stephenson is known for its friendly atmosphere and strong community spirit. The local economy is supported by a mix of established businesses and innovative startups. Enjoy a variety of recreational activities, from parks and trails to museums and cultural events. The city's growing culinary scene offers diverse dining options to satisfy every palate. Excellent schools and family-friendly neighborhoods make MI-Stephenson a great place to raise a family. With its thriving economy and welcoming community, MI-Stephenson is a city on the rise.

Career Growth Path at Dollar Tree

Dollar Tree is committed to promoting from within and offers numerous opportunities for career advancement. Starting as a Customer Service Associate I, you can progress to Customer Service Associate II with increased responsibilities and pay. Ambitious associates can advance to roles such as Lead Customer Service Associate, where you'll assist with training and supervision. With strong performance and leadership skills, you can become an Assistant Store Manager, overseeing store operations and managing a team. The ultimate goal for many is to become a Store Manager, responsible for the overall success of the store. District Manager positions are also available for those with exceptional leadership and management abilities. Dollar Tree provides ongoing training and development programs to help you reach your full potential and achieve your career goals.

Team & Culture

At Dollar Tree, we believe that our employees are our greatest asset. We foster a collaborative and supportive work environment where everyone is valued and respected. Our team is made up of diverse individuals who bring unique perspectives and talents to the table. We encourage open communication and teamwork to achieve common goals. We are committed to providing a safe and inclusive workplace where everyone feels empowered to contribute their best. Our company values include integrity, respect, customer focus, and a commitment to excellence. We celebrate successes and recognize outstanding performance. We believe in giving back to the community and actively participate in volunteer initiatives. At Dollar Tree, you'll be part of a team that feels like family.

Compensation & Benefits

In addition to a competitive hourly wage, Dollar Tree offers a comprehensive benefits package to support your health, wealth, and well-being. Our medical, dental, and vision insurance plans provide access to quality healthcare. We also offer an Employee Assistance Program (EAP) to help you manage stress and personal challenges. Our retirement plans, including a 401(k) with company match, help you save for the future. We provide educational assistance to support your career development. Paid Time Off (PTO) and holidays allow you to take time off for vacations, personal needs, and holidays. As an employee, you'll receive a discount on Dollar Tree merchandise, allowing you to save on everyday essentials. Flexible spending accounts (FSAs) help you pay for eligible healthcare and dependent care expenses with pre-tax dollars. We also offer life insurance and disability coverage to protect you and your family. We believe in rewarding hard work and dedication, and our compensation and benefits package reflects that commitment.

How to Apply

Ready to join the Dollar Tree team as a Customer Service Associate I in MI-Stephenson? Apply today by clicking on the “Apply Now” button below! Submit your resume and cover letter, highlighting your customer service experience and skills. We look forward to reviewing your application and welcoming you to the Dollar Tree family. Don't miss this opportunity to start your career with a leading retail company!