Role Overview

Are you passionate about customer service and creating a positive shopping experience? Dollar Tree is seeking a dedicated Customer Service Associate II to join our team in PA-Carbondale. As a Customer Service Associate II, you will play a crucial role in ensuring the smooth operation of our store, from assisting customers to stocking shelves and maintaining a clean and organized environment. This is an excellent opportunity to grow your career in retail and be part of a dynamic team. If you are a motivated individual with a friendly disposition and a strong work ethic, we encourage you to apply!

A Day in the Life of a Customer Service Associate II

Your day as a Customer Service Associate II at Dollar Tree in PA-Carbondale is dynamic and engaging. You arrive and start by checking the daily task list from the Store Manager. First, you focus on unloading the latest truck delivery, carefully sorting and staging merchandise for stocking. Next, you head to the sales floor, restocking shelves with various products, ensuring everything is neat and appealing. You assist customers with their inquiries, helping them find products and providing friendly service.

Throughout the day, you operate the cash register, processing transactions accurately and efficiently. You maintain the cleanliness of the store, sweeping floors, cleaning restrooms, and emptying trash bins. You also address customer complaints, resolving issues professionally and courteously. In the afternoon, you might assist with inventory counts or help train a new team member. As the day ends, you ensure the store is secure and ready for the next day's business.

Why PA-Carbondale?

PA-Carbondale offers a unique blend of opportunities and lifestyle that makes it an attractive place to live and work. The cost of living in PA-Carbondale is relatively affordable, allowing you to stretch your earnings further. The local economy is diverse, with growing sectors in retail, healthcare, and technology, providing ample job opportunities. PA-Carbondale boasts a vibrant cultural scene, with numerous museums, theaters, and music venues. Outdoor enthusiasts will appreciate the many parks and recreational areas, perfect for hiking, biking, and picnicking. The community in PA-Carbondale is welcoming and diverse, making it easy to feel at home. Its central location provides easy access to other major cities and attractions, making it a great hub for exploration.

Career Growth Path at Dollar Tree

Dollar Tree is committed to providing opportunities for career growth and advancement. Starting as a Customer Service Associate II, you can progress through various roles within the company. With dedication and strong performance, you could become a Customer Service Associate I, taking on additional responsibilities and leadership roles. Further advancement could lead to positions such as Assistant Store Manager, where you would assist in overseeing store operations, managing staff, and driving sales. The ultimate goal could be to become a Store Manager, responsible for the overall success of the store, including managing employees, controlling inventory, and ensuring customer satisfaction. Dollar Tree also offers opportunities in other departments, such as district management and corporate positions, providing a diverse range of career paths.

Team & Culture

At Dollar Tree in PA-Carbondale, we pride ourselves on fostering a positive and inclusive work environment. We believe that teamwork is essential to our success, and we encourage collaboration and open communication among our associates. Our team is diverse, with individuals from various backgrounds and experiences, creating a rich and supportive atmosphere. We value integrity, respect, and a strong work ethic. We celebrate our successes and support each other through challenges. We are committed to providing ongoing training and development opportunities to help our associates grow both personally and professionally. Our goal is to create a workplace where everyone feels valued, respected, and empowered to contribute their best.

Compensation & Benefits

Dollar Tree offers a competitive compensation package for Customer Service Associate II positions in PA-Carbondale. The salary range for this role is typically between $28,000 and $38,000 per year, depending on experience and qualifications. In addition to salary, we offer a comprehensive benefits package that includes medical, dental, and vision insurance to support your health and well-being. We provide paid time off (PTO) for vacation, sick leave, and holidays, allowing you to balance your work and personal life. Our employee discount program offers significant savings on merchandise, making it easier to afford everyday essentials. We also offer a retirement plan (401k) to help you save for the future. Other benefits include an Employee Assistance Program (EAP), life insurance, disability insurance, a flexible spending account (FSA), and tuition reimbursement.

How to Apply

Ready to join the Dollar Tree team in PA-Carbondale? Applying is easy! Simply click on the "Apply Now" button below to submit your application online. Be sure to highlight your customer service experience, skills, and qualifications in your resume and cover letter. We are looking for motivated individuals with a passion for customer service and a strong work ethic. We review applications regularly and will contact qualified candidates for an interview. Don't miss this opportunity to start your career with Dollar Tree and grow with us!