Customer Service Associate ll Careers at Dollar Tree in GA-Smyrna | Apply Now!
Dollar Tree
Customer Service Associate ll Careers at Dollar Tree in GA-Smyrna | Apply Now!
Job Description
Customer Service Associate ll at Dollar Tree in GA-Smyrna
Role Overview
Are you passionate about customer service and looking for a rewarding opportunity? As a Customer Service Associate ll at Dollar Tree in GA-Smyrna, you'll play a vital role in creating a positive shopping experience for our customers. You'll be responsible for assisting with daily operations, from merchandising to supporting customers at the cash register. Join our team and contribute to a welcoming and efficient store environment!
A Day in the Life of a Customer Service Associate ll
Your day begins with a team huddle, where you'll discuss daily goals and priorities with your manager. You'll then move to your assigned tasks, which might include unloading a delivery truck and stocking shelves with the latest merchandise. As customers arrive, you'll greet them with a smile and assist them with finding products or answering questions. You'll also spend time at the cash register, processing transactions and ensuring accuracy. Throughout the day, you'll maintain the cleanliness of the store, keeping it tidy and inviting for shoppers. You may also assist with inventory counts or prepare displays for upcoming promotions. You'll handle customer inquiries and resolve complaints with professionalism and care, always striving to provide exceptional service. Collaboration with your team is key as you work together to meet sales targets and maintain a smooth operation.
Why GA-Smyrna?
GA-Smyrna offers a unique blend of urban amenities and suburban charm, making it an ideal place to live and work. The city boasts a diverse economy with opportunities in retail, healthcare, technology, and more. GA-Smyrna also provides affordable housing options compared to other major metropolitan areas. You can enjoy a vibrant arts and culture scene, with museums, theaters, and music venues offering year-round entertainment. Outdoor enthusiasts can explore numerous parks, trails, and recreational facilities. The community in GA-Smyrna is known for its friendly atmosphere and strong sense of local pride. The city's commitment to sustainability and community development makes it a great place to build a career and raise a family. Additionally, GA-Smyrna offers a great location with convenient access to surrounding areas. Whether you're looking for career growth or a balanced lifestyle, GA-Smyrna has something to offer.
Career Growth Path at Dollar Tree
Dollar Tree is committed to providing opportunities for career advancement to its employees. Starting as a Customer Service Associate ll is just the first step. With hard work and dedication, you can advance to roles such as:
- Customer Service Associate III: Taking on more responsibilities related to customer service and potentially training new hires.
- Assistant Manager: Assisting the Store Manager in overseeing daily operations, managing staff, and ensuring customer satisfaction.
- Store Manager: Taking full responsibility for the store's performance, including sales, inventory, and employee management.
- District Manager: Overseeing multiple store locations within a specific geographic area.
Dollar Tree also offers various training programs and leadership development initiatives to help employees reach their full potential. Your career path is determined by your performance, skills, and aspirations.
Team & Culture
At Dollar Tree, we foster a team-oriented culture where every associate is valued and respected. We believe in creating a positive and supportive work environment where employees can thrive. Our core values include:
- Customer Focus: We are dedicated to providing exceptional service and creating a welcoming shopping experience for our customers.
- Integrity: We conduct business with honesty, ethics, and transparency.
- Teamwork: We work together to achieve common goals and support each other's success.
- Respect: We treat each other with dignity and appreciate diverse perspectives.
- Continuous Improvement: We strive to innovate and improve our processes to better serve our customers and associates.
We also believe in celebrating our successes and recognizing the contributions of our employees. Regular team meetings and social events help us build camaraderie and strengthen relationships.
Compensation & Benefits
Dollar Tree offers a competitive compensation package that includes a starting salary of $28,000 to $38,000 per year, depending on experience and location. In addition to salary, we offer a comprehensive benefits package that includes:
- Health Insurance: Medical, dental, and vision coverage for employees and their families.
- Prescription Drug Coverage: Access to affordable prescription medications.
- Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
- Retirement Plan: 401(k) plan with company match to help employees save for retirement.
- Paid Time Off: Vacation, sick leave, and holidays to allow employees to recharge and spend time with family.
- Employee Discount: Discount on merchandise purchased at Dollar Tree stores.
- Educational Assistance: Tuition reimbursement and scholarships to support employees' educational goals.
- Life Insurance: Coverage to protect employees' families in the event of death.
- Disability Coverage: Short-term and long-term disability benefits to provide income replacement during periods of illness or injury.
- Flexible Spending Accounts: Pre-tax accounts for healthcare and dependent care expenses.
How to Apply
If you're ready to join the Dollar Tree team as a Customer Service Associate ll in GA-Smyrna, we encourage you to apply online today! Simply click on the "Apply Now" button to submit your application. We look forward to reviewing your qualifications and considering you for this exciting opportunity.
Locations
- GA-Smyrna, United States
Salary
28,000 - 38,000 USD / yearly
29,400 - 41,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Cash Handlingintermediate
- Inventory Managementintermediate
- Merchandisingintermediate
- Loss Preventionintermediate
- Communication Skillsintermediate
- Problem Solvingintermediate
- Conflict Resolutionintermediate
- Teamworkintermediate
- Time Managementintermediate
- Attention to Detailintermediate
- Basic Mathintermediate
- POS Systemsintermediate
- Stockingintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred. (experience)
- Ability to follow instructions and interpret operational documents required. (experience)
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. (experience)
- Excellent customer service and relationship management skills required. (experience)
- Strong organizational and communication skills required. (experience)
- Strong problem-solving and decision-making skills required. (experience)
- High level of integrity required. (experience)
- Proficiency in basic math for cash accounting required. (experience)
- Must be at least 16 years of age. (experience)
Responsibilities
- Receive merchandise, unload trucks, and process freight in a safe manner in accordance with productivity standards.
- Merchandise and stock shelves, ensuring products are displayed attractively and efficiently.
- Assist customers with inquiries, providing helpful and friendly service.
- Operate cash registers, process payments, and handle returns accurately.
- Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, and taking out the trash.
- Ensure all areas of the store are neat, organized, and presentable.
- Monitor store security and report any suspicious activity to management.
- Follow all company policies and procedures.
- Work as a team to achieve store sales goals.
- Assist with inventory counts and stock rotation.
- Resolve customer complaints and issues in a professional manner.
- Provide support to other team members as needed.
Benefits
- general: Medical, dental, and vision insurance plans.
- general: Prescription drug coverage.
- general: Employee Assistance Program (EAP).
- general: Retirement plan with company match.
- general: Paid time off for vacation, sick leave, and holidays.
- general: Employee discount on merchandise.
- general: Educational assistance programs.
- general: Life insurance and disability coverage.
- general: Opportunities for career advancement.
- general: Training and development programs.
- general: Flexible scheduling options.
- general: Bonus programs for eligible employees.
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service Associate ll Careers at Dollar Tree in GA-Smyrna | Apply Now! @ Dollar Tree.
Related Books and Jobs
Customer Service Associate ll Careers at Dollar Tree in GA-Smyrna | Apply Now!
Dollar Tree
Customer Service Associate ll Careers at Dollar Tree in GA-Smyrna | Apply Now!
Job Description
Customer Service Associate ll at Dollar Tree in GA-Smyrna
Role Overview
Are you passionate about customer service and looking for a rewarding opportunity? As a Customer Service Associate ll at Dollar Tree in GA-Smyrna, you'll play a vital role in creating a positive shopping experience for our customers. You'll be responsible for assisting with daily operations, from merchandising to supporting customers at the cash register. Join our team and contribute to a welcoming and efficient store environment!
A Day in the Life of a Customer Service Associate ll
Your day begins with a team huddle, where you'll discuss daily goals and priorities with your manager. You'll then move to your assigned tasks, which might include unloading a delivery truck and stocking shelves with the latest merchandise. As customers arrive, you'll greet them with a smile and assist them with finding products or answering questions. You'll also spend time at the cash register, processing transactions and ensuring accuracy. Throughout the day, you'll maintain the cleanliness of the store, keeping it tidy and inviting for shoppers. You may also assist with inventory counts or prepare displays for upcoming promotions. You'll handle customer inquiries and resolve complaints with professionalism and care, always striving to provide exceptional service. Collaboration with your team is key as you work together to meet sales targets and maintain a smooth operation.
Why GA-Smyrna?
GA-Smyrna offers a unique blend of urban amenities and suburban charm, making it an ideal place to live and work. The city boasts a diverse economy with opportunities in retail, healthcare, technology, and more. GA-Smyrna also provides affordable housing options compared to other major metropolitan areas. You can enjoy a vibrant arts and culture scene, with museums, theaters, and music venues offering year-round entertainment. Outdoor enthusiasts can explore numerous parks, trails, and recreational facilities. The community in GA-Smyrna is known for its friendly atmosphere and strong sense of local pride. The city's commitment to sustainability and community development makes it a great place to build a career and raise a family. Additionally, GA-Smyrna offers a great location with convenient access to surrounding areas. Whether you're looking for career growth or a balanced lifestyle, GA-Smyrna has something to offer.
Career Growth Path at Dollar Tree
Dollar Tree is committed to providing opportunities for career advancement to its employees. Starting as a Customer Service Associate ll is just the first step. With hard work and dedication, you can advance to roles such as:
- Customer Service Associate III: Taking on more responsibilities related to customer service and potentially training new hires.
- Assistant Manager: Assisting the Store Manager in overseeing daily operations, managing staff, and ensuring customer satisfaction.
- Store Manager: Taking full responsibility for the store's performance, including sales, inventory, and employee management.
- District Manager: Overseeing multiple store locations within a specific geographic area.
Dollar Tree also offers various training programs and leadership development initiatives to help employees reach their full potential. Your career path is determined by your performance, skills, and aspirations.
Team & Culture
At Dollar Tree, we foster a team-oriented culture where every associate is valued and respected. We believe in creating a positive and supportive work environment where employees can thrive. Our core values include:
- Customer Focus: We are dedicated to providing exceptional service and creating a welcoming shopping experience for our customers.
- Integrity: We conduct business with honesty, ethics, and transparency.
- Teamwork: We work together to achieve common goals and support each other's success.
- Respect: We treat each other with dignity and appreciate diverse perspectives.
- Continuous Improvement: We strive to innovate and improve our processes to better serve our customers and associates.
We also believe in celebrating our successes and recognizing the contributions of our employees. Regular team meetings and social events help us build camaraderie and strengthen relationships.
Compensation & Benefits
Dollar Tree offers a competitive compensation package that includes a starting salary of $28,000 to $38,000 per year, depending on experience and location. In addition to salary, we offer a comprehensive benefits package that includes:
- Health Insurance: Medical, dental, and vision coverage for employees and their families.
- Prescription Drug Coverage: Access to affordable prescription medications.
- Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
- Retirement Plan: 401(k) plan with company match to help employees save for retirement.
- Paid Time Off: Vacation, sick leave, and holidays to allow employees to recharge and spend time with family.
- Employee Discount: Discount on merchandise purchased at Dollar Tree stores.
- Educational Assistance: Tuition reimbursement and scholarships to support employees' educational goals.
- Life Insurance: Coverage to protect employees' families in the event of death.
- Disability Coverage: Short-term and long-term disability benefits to provide income replacement during periods of illness or injury.
- Flexible Spending Accounts: Pre-tax accounts for healthcare and dependent care expenses.
How to Apply
If you're ready to join the Dollar Tree team as a Customer Service Associate ll in GA-Smyrna, we encourage you to apply online today! Simply click on the "Apply Now" button to submit your application. We look forward to reviewing your qualifications and considering you for this exciting opportunity.
Locations
- GA-Smyrna, United States
Salary
28,000 - 38,000 USD / yearly
29,400 - 41,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Cash Handlingintermediate
- Inventory Managementintermediate
- Merchandisingintermediate
- Loss Preventionintermediate
- Communication Skillsintermediate
- Problem Solvingintermediate
- Conflict Resolutionintermediate
- Teamworkintermediate
- Time Managementintermediate
- Attention to Detailintermediate
- Basic Mathintermediate
- POS Systemsintermediate
- Stockingintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred. (experience)
- Ability to follow instructions and interpret operational documents required. (experience)
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. (experience)
- Excellent customer service and relationship management skills required. (experience)
- Strong organizational and communication skills required. (experience)
- Strong problem-solving and decision-making skills required. (experience)
- High level of integrity required. (experience)
- Proficiency in basic math for cash accounting required. (experience)
- Must be at least 16 years of age. (experience)
Responsibilities
- Receive merchandise, unload trucks, and process freight in a safe manner in accordance with productivity standards.
- Merchandise and stock shelves, ensuring products are displayed attractively and efficiently.
- Assist customers with inquiries, providing helpful and friendly service.
- Operate cash registers, process payments, and handle returns accurately.
- Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, and taking out the trash.
- Ensure all areas of the store are neat, organized, and presentable.
- Monitor store security and report any suspicious activity to management.
- Follow all company policies and procedures.
- Work as a team to achieve store sales goals.
- Assist with inventory counts and stock rotation.
- Resolve customer complaints and issues in a professional manner.
- Provide support to other team members as needed.
Benefits
- general: Medical, dental, and vision insurance plans.
- general: Prescription drug coverage.
- general: Employee Assistance Program (EAP).
- general: Retirement plan with company match.
- general: Paid time off for vacation, sick leave, and holidays.
- general: Employee discount on merchandise.
- general: Educational assistance programs.
- general: Life insurance and disability coverage.
- general: Opportunities for career advancement.
- general: Training and development programs.
- general: Flexible scheduling options.
- general: Bonus programs for eligible employees.
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service Associate ll Careers at Dollar Tree in GA-Smyrna | Apply Now! @ Dollar Tree.
Related Books and Jobs