Role Overview

Are you passionate about customer service and eager to start your career with a growing company? Dollar Tree is seeking a dedicated and enthusiastic Customer Service I to join our team in SC-Charleston. As a Customer Service I, you'll play a vital role in creating a positive shopping experience for our customers. This entry-level position offers a fantastic opportunity to develop your skills, build your resume, and contribute to a thriving retail environment. If you're looking for Customer Service I jobs in SC-Charleston, apply now and become part of the Dollar Tree family!

A Day in the Life of a Customer Service I

Imagine starting your day at Dollar Tree in SC-Charleston, ready to make a difference in our customers' lives. Your day begins by ensuring your workspace is clean, organized, and fully stocked with necessary supplies. Here's a glimpse of what your day might look like:

Morning

• Arrive at the store, clock in, and review the daily schedule and any specific tasks assigned by the store manager.
• Greet customers with a warm and friendly welcome as they enter the store.
• Assist customers in locating products, answering questions about merchandise, and providing recommendations based on their needs.
• Operate the cash register to process sales transactions accurately and efficiently, handling cash, credit cards, and other forms of payment.
• Maintain the cleanliness of the checkout area, ensuring it is free of clutter and debris.

Afternoon

• Replenish merchandise on the sales floor, ensuring shelves are stocked and products are displayed attractively.
• Receive and unpack new shipments of merchandise, verifying quantities and checking for damages.
• Assist with unloading trucks and organizing the stockroom.
• Address customer complaints or concerns promptly and professionally, resolving issues to their satisfaction.
• Prevent theft and maintain store security by monitoring customer activity and following loss prevention procedures.

Evening

• Process returns and exchanges, following company policies and procedures.
• Assist in closing duties, such as counting cash drawers, preparing bank deposits, and securing the store.
• Clean and organize the store, including sweeping floors, emptying trash cans, and cleaning restrooms.
• Restock essential items like shopping bags and receipt paper near the register.
• Prepare for the next day by restocking shelves and checking for expired items.

Why SC-Charleston?

SC-Charleston offers a unique blend of opportunities and lifestyle that makes it an excellent place to live and work. The city boasts a diverse economy with growing sectors in retail, healthcare, and technology. With a lower cost of living compared to other major metropolitan areas, SC-Charleston allows you to stretch your dollar further and enjoy a comfortable lifestyle. SC-Charleston is also home to a vibrant arts and culture scene, with numerous museums, theaters, and music venues. Outdoor enthusiasts can explore the city's beautiful parks and green spaces, offering opportunities for hiking, biking, and picnicking. Whether you're a young professional, a growing family, or a retiree, SC-Charleston has something to offer everyone.

Local Economy

SC-Charleston's economy is stable and growing. The retail sector provides many entry-level job opportunities. Furthermore, SC-Charleston is within driving distance of many other larger cities, opening up even more opportunities!

Lifestyle

From local restaurants to parks and trails, SC-Charleston has so much to offer. Housing is available for all budgets, and the public school system has an excellent reputation. You can thrive here.

Career Growth Path at Dollar Tree

Dollar Tree is committed to providing its employees with opportunities for growth and advancement. Starting as a Customer Service I is just the first step in a rewarding career journey. Here's a possible path you can take:

• Customer Service I: Provide excellent customer service, handle transactions, and maintain store cleanliness.
• Customer Service II: Take on additional responsibilities, such as training new employees and assisting with inventory management.
• Lead Sales Associate: Supervise a team of customer service associates, ensuring smooth store operations and customer satisfaction.
• Assistant Store Manager: Assist the store manager in overseeing all aspects of store operations, including sales, customer service, and employee management.
• Store Manager: Lead and manage all aspects of store operations, ensuring profitability, customer satisfaction, and employee development.
• District Manager: Oversee multiple store locations, providing guidance and support to store managers and ensuring consistent brand standards.

Team & Culture

At Dollar Tree, we believe that our employees are our greatest asset. We foster a positive and supportive work environment where everyone feels valued, respected, and empowered to succeed. We are committed to creating a diverse and inclusive workplace where all employees can thrive. We encourage teamwork, collaboration, and open communication. Our company values include:

• Customer Focus: We are dedicated to providing exceptional customer service and exceeding customer expectations.
• Integrity: We operate with honesty, transparency, and ethical behavior in all our interactions.
• Teamwork: We work together as a team to achieve common goals and support each other's success.
• Respect: We treat each other with respect, dignity, and fairness.
• Innovation: We embrace new ideas and continuously seek ways to improve our products, services, and processes.

Compensation & Benefits

Dollar Tree offers a competitive compensation and benefits package to attract and retain top talent. The starting salary for a Customer Service I in SC-Charleston ranges from $28,000 to $35,000 per year, depending on experience and qualifications. In addition to salary, we offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Employee Assistance Program
• Retirement plans (401k with company match)
• Paid time off (vacation, sick, and holidays)
• Educational assistance (tuition reimbursement)
• Employee discount on merchandise
• Life insurance
• Disability insurance
• Flexible spending accounts
• Health savings accounts
• Wellness programs
• Opportunities for advancement
• Performance-based bonuses
• Employee recognition programs

How to Apply

Ready to join the Dollar Tree team in SC-Charleston? Apply online today! Click the "Apply Now" button to submit your application. We look forward to reviewing your qualifications and considering you for this exciting opportunity. Don't miss your chance to start a rewarding career with Dollar Tree!