Customer Service II Careers at Dollar Tree in AL-Homewood | Apply Now!
Dollar Tree
Customer Service II Careers at Dollar Tree in AL-Homewood | Apply Now!
Job Description
Customer Service II at Dollar Tree in AL-Homewood
Role Overview
Are you a people person with a knack for providing excellent service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, the Customer Service II position at Dollar Tree in AL-Homewood might be the perfect fit for you! As a Customer Service II associate, you will play a vital role in ensuring a positive shopping experience for our customers. This role is more than just scanning items; it's about creating a welcoming atmosphere and building lasting relationships within the AL-Homewood community.
A Day in the Life of a Customer Service II
Your day as a Customer Service II associate starts with preparing the store for opening. This includes ensuring that the shelves are stocked, the aisles are clean, and the registers are ready for transactions. Throughout the day, you'll be assisting customers with their purchases, answering their questions, and resolving any issues they may have. You'll also be responsible for receiving and stocking merchandise, which involves unloading trucks, pricing items, and arranging them on the shelves. You'll operate the cash register, process payments, and provide accurate change. Maintaining store cleanliness is another important aspect of the role, ensuring a safe and pleasant shopping environment. You will also assist fellow team members as needed.
Why AL-Homewood?
AL-Homewood offers a unique blend of small-town charm and big-city amenities. With its affordable cost of living, vibrant arts and culture scene, and numerous outdoor recreational opportunities, AL-Homewood is a great place to live and work. The city boasts a diverse economy with thriving sectors in healthcare, education, and technology. AL-Homewood is known for its friendly residents, strong sense of community, and commitment to providing a high quality of life. Enjoy local parks, diverse cuisine, and community events that make AL-Homewood a special place to call home.
Career Growth Path at Dollar Tree
Dollar Tree is committed to providing opportunities for growth and advancement. The Customer Service II position is an excellent starting point for a rewarding career. From this role, you can progress to roles such as Customer Service Lead, Assistant Store Manager, and ultimately, Store Manager. Dollar Tree also offers various training programs and development resources to help you enhance your skills and reach your full potential. The company encourages internal promotion and recognizes employees for their hard work and dedication.
Team & Culture
At Dollar Tree, we believe that our employees are our greatest asset. We foster a culture of teamwork, respect, and inclusivity. We value diversity and are committed to creating a welcoming and supportive work environment for all. Our associates are encouraged to share their ideas and contribute to the success of the team. We celebrate achievements and recognize employees for their contributions. Dollar Tree provides opportunities for professional development and growth, allowing our employees to build fulfilling careers.
Compensation & Benefits
Dollar Tree offers a comprehensive compensation and benefits package. The Customer Service II position in AL-Homewood offers a competitive salary ranging from $28,000 to $38,000 per year, depending on experience and qualifications. In addition to salary, we offer a wide range of benefits to support your health, wealth, and well-being. These include medical, dental, and vision insurance, prescription drug coverage, an Employee Assistance Program (EAP), a 401(k) retirement plan with company match, paid time off (PTO), holiday pay, an employee discount on merchandise, an educational assistance program, life insurance, disability insurance, and flexible spending accounts (FSAs).
How to Apply
Ready to join the Dollar Tree team in AL-Homewood? Apply online today! Simply click on the "Apply Now" button and complete the application form. We look forward to hearing from you!
Locations
- AL-Homewood, United States
Salary
28,000 - 38,000 USD / yearly
29,400 - 41,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Cash Handlingintermediate
- Inventory Managementintermediate
- Loss Preventionintermediate
- Communication Skillsintermediate
- Problem Solvingintermediate
- Teamworkintermediate
- Time Managementintermediate
- Conflict Resolutionintermediate
- Active Listeningintermediate
- Product Knowledgeintermediate
- Sales Techniquesintermediate
- Merchandisingintermediate
- POS Systemsintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred. (experience)
- Ability to follow instructions and interpret operational documents is required. (experience)
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. (experience)
- Excellent customer service and relationship management skills are required. (experience)
- Strong organizational and communication skills are required. (experience)
- Strong problem-solving and decision-making skills are required. (experience)
- High level of integrity is required. (experience)
- Proficiency in basic math for cash accounting is required. (experience)
- Must be at least 18 years of age. (experience)
Responsibilities
- Receive merchandise, unload trucks, and process freight safely and efficiently.
- Merchandise and stock shelves to maintain an appealing store layout.
- Assist customers with inquiries and provide exceptional service.
- Maintain store cleanliness, including restrooms, floors, and trash removal.
- Operate cash registers and process sales transactions accurately.
- Manage cash and protect company assets from loss or theft.
- Ensure a positive and respectful environment for customers and associates.
- Resolve customer complaints and issues promptly and professionally.
- Follow all company policies and procedures.
- Support store leadership in achieving sales goals and operational objectives.
- Assist in training new associates.
- Monitor inventory levels and report discrepancies.
Benefits
- general: Medical insurance
- general: Dental insurance
- general: Vision insurance
- general: Prescription drug coverage
- general: Employee Assistance Program (EAP)
- general: 401(k) retirement plan with company match
- general: Paid time off (PTO)
- general: Holiday pay
- general: Employee discount on merchandise
- general: Educational assistance program
- general: Life insurance
- general: Disability insurance
- general: Opportunities for advancement within the company
- general: Flexible spending accounts (FSAs)
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service II Careers at Dollar Tree in AL-Homewood | Apply Now! @ Dollar Tree.
Related Books and Jobs
Customer Service II Careers at Dollar Tree in AL-Homewood | Apply Now!
Dollar Tree
Customer Service II Careers at Dollar Tree in AL-Homewood | Apply Now!
Job Description
Customer Service II at Dollar Tree in AL-Homewood
Role Overview
Are you a people person with a knack for providing excellent service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, the Customer Service II position at Dollar Tree in AL-Homewood might be the perfect fit for you! As a Customer Service II associate, you will play a vital role in ensuring a positive shopping experience for our customers. This role is more than just scanning items; it's about creating a welcoming atmosphere and building lasting relationships within the AL-Homewood community.
A Day in the Life of a Customer Service II
Your day as a Customer Service II associate starts with preparing the store for opening. This includes ensuring that the shelves are stocked, the aisles are clean, and the registers are ready for transactions. Throughout the day, you'll be assisting customers with their purchases, answering their questions, and resolving any issues they may have. You'll also be responsible for receiving and stocking merchandise, which involves unloading trucks, pricing items, and arranging them on the shelves. You'll operate the cash register, process payments, and provide accurate change. Maintaining store cleanliness is another important aspect of the role, ensuring a safe and pleasant shopping environment. You will also assist fellow team members as needed.
Why AL-Homewood?
AL-Homewood offers a unique blend of small-town charm and big-city amenities. With its affordable cost of living, vibrant arts and culture scene, and numerous outdoor recreational opportunities, AL-Homewood is a great place to live and work. The city boasts a diverse economy with thriving sectors in healthcare, education, and technology. AL-Homewood is known for its friendly residents, strong sense of community, and commitment to providing a high quality of life. Enjoy local parks, diverse cuisine, and community events that make AL-Homewood a special place to call home.
Career Growth Path at Dollar Tree
Dollar Tree is committed to providing opportunities for growth and advancement. The Customer Service II position is an excellent starting point for a rewarding career. From this role, you can progress to roles such as Customer Service Lead, Assistant Store Manager, and ultimately, Store Manager. Dollar Tree also offers various training programs and development resources to help you enhance your skills and reach your full potential. The company encourages internal promotion and recognizes employees for their hard work and dedication.
Team & Culture
At Dollar Tree, we believe that our employees are our greatest asset. We foster a culture of teamwork, respect, and inclusivity. We value diversity and are committed to creating a welcoming and supportive work environment for all. Our associates are encouraged to share their ideas and contribute to the success of the team. We celebrate achievements and recognize employees for their contributions. Dollar Tree provides opportunities for professional development and growth, allowing our employees to build fulfilling careers.
Compensation & Benefits
Dollar Tree offers a comprehensive compensation and benefits package. The Customer Service II position in AL-Homewood offers a competitive salary ranging from $28,000 to $38,000 per year, depending on experience and qualifications. In addition to salary, we offer a wide range of benefits to support your health, wealth, and well-being. These include medical, dental, and vision insurance, prescription drug coverage, an Employee Assistance Program (EAP), a 401(k) retirement plan with company match, paid time off (PTO), holiday pay, an employee discount on merchandise, an educational assistance program, life insurance, disability insurance, and flexible spending accounts (FSAs).
How to Apply
Ready to join the Dollar Tree team in AL-Homewood? Apply online today! Simply click on the "Apply Now" button and complete the application form. We look forward to hearing from you!
Locations
- AL-Homewood, United States
Salary
28,000 - 38,000 USD / yearly
29,400 - 41,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Cash Handlingintermediate
- Inventory Managementintermediate
- Loss Preventionintermediate
- Communication Skillsintermediate
- Problem Solvingintermediate
- Teamworkintermediate
- Time Managementintermediate
- Conflict Resolutionintermediate
- Active Listeningintermediate
- Product Knowledgeintermediate
- Sales Techniquesintermediate
- Merchandisingintermediate
- POS Systemsintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred. (experience)
- Ability to follow instructions and interpret operational documents is required. (experience)
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. (experience)
- Excellent customer service and relationship management skills are required. (experience)
- Strong organizational and communication skills are required. (experience)
- Strong problem-solving and decision-making skills are required. (experience)
- High level of integrity is required. (experience)
- Proficiency in basic math for cash accounting is required. (experience)
- Must be at least 18 years of age. (experience)
Responsibilities
- Receive merchandise, unload trucks, and process freight safely and efficiently.
- Merchandise and stock shelves to maintain an appealing store layout.
- Assist customers with inquiries and provide exceptional service.
- Maintain store cleanliness, including restrooms, floors, and trash removal.
- Operate cash registers and process sales transactions accurately.
- Manage cash and protect company assets from loss or theft.
- Ensure a positive and respectful environment for customers and associates.
- Resolve customer complaints and issues promptly and professionally.
- Follow all company policies and procedures.
- Support store leadership in achieving sales goals and operational objectives.
- Assist in training new associates.
- Monitor inventory levels and report discrepancies.
Benefits
- general: Medical insurance
- general: Dental insurance
- general: Vision insurance
- general: Prescription drug coverage
- general: Employee Assistance Program (EAP)
- general: 401(k) retirement plan with company match
- general: Paid time off (PTO)
- general: Holiday pay
- general: Employee discount on merchandise
- general: Educational assistance program
- general: Life insurance
- general: Disability insurance
- general: Opportunities for advancement within the company
- general: Flexible spending accounts (FSAs)
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service II Careers at Dollar Tree in AL-Homewood | Apply Now! @ Dollar Tree.
Related Books and Jobs