Associate, Strategy & Operations, Merchant Onboarding & Experience at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Drive key business results for DoorDash platform
• Collaborate with cross-functional teams
• Analyze data and optimize operations
• Build relationships with merchants/customers

Required Qualifications

• 2+ years relevant experience
• Strong analytical and communication skills
• Bachelor's degree or equivalent
• Passion for DoorDash mission

Key Skills

• Excel/Google Sheets
• SQL (preferred)
• Cross-functional collaboration
• Problem-solving

DoorDash Benefits

• Competitive salary
• Health insurance
• 401(k) matching
• Flexible PTO
• Stock options

Job Summary

About the Team

The NV Onboarding & Experience Strategy & Operations team drives a fast, seamless onboarding experience for merchants across both Enterprise and SMB segments. We collaborate closely with cross-functional partners to enhance visibility, streamline workflows, and reduce onboarding friction through scalable process and product improvements. Our mission is to ensure every merchant launches smoothly and efficiently, powered by data-driven insights and strong operational alignment.

About the Role

The SMB Onboarding Strategy & Operations (S&O) role focuses on improving the end-to-end onboarding experience for small and medium-sized merchants by identifying process inefficiencies, building visibility tools, and driving scalable soluti...

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