Director, Revenue Operations - In-Store at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Build and lead a high-performing, results-oriented Revenue Operations & Strategy organization. Set and own the vision for the Revenue Operations organization while ensuring seamless integration between operational excellence and enablement initiatives.
• Lead bottoms-up business planning, target-setting, and own a "rhythm of the business" framework. Provide analytics and reporting for the Revenue organization, including forecasting, pipeline analysis, and funnel metrics across all lead sources.
• Own all systems and tools related to sales & Customer Success with SFDC as the central hub. Evaluate, improve, and implement all tools and software, including enablement platforms and content management systems.
• Ensure alignment between enablement strategies and revenue goals, driving consistency in messaging and performance across all GTM teams.
• Partner with Finance and People teams to design and manage sales commission strategy. Lead ongoing assessments to optimize commission structures based on performance and market trends while fostering motivation and retention.

Required Qualifications

• You have 15+ years of experience in Sales Operations, Marketing Operations, Strategy, and/or Sales Leadership roles in B2B SaaS environments
• You have a proven track record of leading change management, building aligned tooling, and developing methods to plan, forecast, measure and systemize Sales KPIs for internal teams and customers
• You have deep understanding of standard business practices related to Marketing & Sales Operations processes and systems, as well as sales enablement best practices, training methodologies, and content management
• You have demonstrated experience in designing sales commission plans at scale, including analysis, modeling, and optimization to drive revenue growth and align incentives with strategic objectives
• You can thrive in an ambiguous environment with high autonomy, build productive relationships across all organizational levels, and have excellent communication skills with executive-level partners, plus expertise with GTM tools including Salesforce and enablement platforms

Key Skills

• Expertise with GTM tools including Salesforce and enablement platforms
• Excellent communication skills with executive-level partners
• Leading change management
• Building aligned tooling
• Developing methods to plan, forecast, measure and systemize Sales KPIs
• Deep understanding of Marketing & Sales Operations processes and systems
• Sales enablement best practices
• Training methodologies
• Content management
• Designing sales commission plans at scale, including analysis, modeling, and optimization

Job Summary

About the Team

The In-Store Revenue Operations team at DoorDash is responsible for amplifying SevenRooms’ mission, and increasing revenue growth through effective and efficient sales processes, systems, and analytics. Our team handles strategy, planning, metrics reporting & analytics, GTM enablement operations, program management, and systems while fostering strong relationships with Revenue leadership. We work cross-functionally with Sales, Customer Success, Marketing, ...

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