Kitchen Manager, DashMart Kitchens at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Lead a team of hourly Kitchen Associates and Shift Leads, including hiring, coaching, and developing high-performing team members while building a safety-first culture.
• Demonstrate compassion and commitment to inclusivity, maintain professional conduct, and serve as a change agent for new food concepts and growth projects.
• Tackle onsite escalations and coordinate with cross-functional partners.
• Drive kitchen results through effective scheduling, ensuring par levels are met, recipes are accurately executed, and best practices are deployed.
• Maintain sound judgment for safe operation of high-risk kitchen equipment and fast-paced food production.
• Analyze performance metrics, identify root causes of issues like prep gaps or order quality, and implement solutions to drive efficiency.
• Refine processes and partner with Site Manager and cross-functional teams to execute new initiatives and improve kitchen operations.
• Coach team to maintain recipe accuracy, food safety, and storefront availability for excellent customer experience.
• Collaborate with central teams for tools, training, and support.

Required Qualifications

• 3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment.
• 1+ years of experience leading teams, including hiring, scheduling, coaching, and performance management.
• Hold (or are willing to get) a ServeSafe Manager certification and set high standards for food safety and cleanliness.
• Hands-on leader who motivates teams of 5+ employees to perform and grow.
• Take ownership and thrive in fast-changing, startup-style environments where no task is too big or small.
• As the leader of the site, you will need to ensure your team and the site is fully supported, which will include regularly scheduled late-night and weekend hours.
• Comfortable flexing between kitchen and fulfillment operations, and you understand how culinary execution and order flow connect to overall site metrics like accuracy, quality, and efficiency.
• Have (or can quickly learn) a working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices within a multi-operation site.

Key Skills

• Leadership and team management
• Food safety and cleanliness standards
• Hands-on culinary leadership
• Operational excellence in staffing and scheduling
• Analytical and data-driven decision making
• Creative problem solving
• Inventory management systems knowledge
• Cross-functional collaboration
• Excel or Google Sheets proficiency

Preferred Qualifications

• You’re a creative problem solver who challenges “how it’s always been done” and finds better ways forward.
• You’re analytical, data-driven, and comfortable using Excel or Google Sheets to make decisions.

DoorDash Benefits

• Great compensation packages
• Comprehensive health benefits

Job Summary

About the Team

We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps.

About the Role

As the Assistant Site Manager (ASM) for DashMart Kitchens (DMK), you’ll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You’ll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards.

You’ll combine hands-on culinary leadership...

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