Manager, New Verticals - Retail Strategy & Operations at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Develop optimal strategy for serving customers, partners, and brands from first principles
• Own tracking dashboards and manage week-over-week metrics
• Use SQL and analytical tools to understand how product and social data shape the customer journey and identify improvement opportunities
• Transform strategies into operational experiments that create measurable outcomes
• Build and influence DoorDash’s retail experience from high-level strategy to operational details
• Partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships, and product to build and scale the Retail business
• Determine data needs, source from internal and external partners, and ensure it flows to customer experience
• Design scalable processes to transform raw data into differentiated customer experiences across retail categories

Required Qualifications

• 6-8+ years of experience in highly analytical and cross-functional cultures (tech, operations, strategy, consulting, banking, or related)
• Completed Bachelor’s Degree
• Comfortable regularly exercising discretion and independent judgment in performing job duties

Key Skills

• Deep technical fluency and comfort operating in data
• SQL
• Analytical skills (pulling data, building models, creating tools for 10x outcomes)
• Entrepreneurial mindset with bias for action
• Ownership and comfort with ambiguity
• Ability to operate at strategic and detailed levels
• Cross-functional collaboration and influence

Preferred Qualifications

• Track record of building and co-opting tools to be successful

DoorDash Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave (flexible PTO/vacation for salaried roles plus 80 hours paid sick time per year)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Salary Range

$1,36,000 - $2,00,000 USD annually

Job Summary

About the Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like pets, flowers, home improvement and so much more!

About the Role

As a Manager on the Retail Strategy & Operations team, you will own how data powers the shopping experience for DoorDash’s retail customers — from what information we surface about products to how customers decide what to buy. You’ll work across Strategy &...

Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers