Manager, Strategy & Operations - Strategic Bets, Growth at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Set and Own Growth Targets: Define ambitious but achievable KPIs and revenue goals; align stakeholders across Sales, Marketing, and Product to deliver against them.
• Launch & Scale GTM Playbooks: Build and operationalize repeatable playbooks that integrate product marketing, sales, and marketing to drive growth across multiple markets.
• Shape Product Marketing Strategy: Develop positioning, messaging, and value propositions; partner with Product to translate customer insights into GTM strategy; build collateral and enablement for sales and field teams.
• Lead Sales Initiatives: Partner with Sales and RevOps to design pipeline strategies, support go-to-market execution, and build scalable acquisition and retention motions.
• Drive Marketing Campaigns: Collaborate with Marketing to launch demand generation programs, lifecycle campaigns, and channel strategies that fuel awareness, adoption, and engagement.
• Be the Voice of the Customer: Lead insights gathering across customer segments to refine product-market fit and sharpen GTM strategies.
• Measure & Optimize Relentlessly: Own performance dashboards, track progress against targets, and ensure learnings inform ongoing strategy and execution.
• Act as a Builder: Create systems and processes that raise the executional bar while enabling the business to scale efficiently.

Required Qualifications

• 6–9 years of experience in consulting, banking, Strategy & Ops, with at least 2 years working with sales teams and SaaS products.
• Proven track record of owning growth metrics, revenue goals, and delivering strong performance against targets.
• Experience driving sales and/or marketing initiatives that resulted in measurable adoption and growth.
• Strong project and stakeholder management skills; able to lead high-stakes cross-functional initiatives.
• Comfort operating in ambiguous, fast-paced environments.
• Experience with product positioning, messaging, and GTM frameworks.
• Advanced analytical toolkit (Excel and SQL required).

Key Skills

• Advanced analytical toolkit (Excel and SQL)
• Project and stakeholder management
• Product positioning, messaging, and GTM frameworks
• Cross-functional alignment (Sales, Marketing, Product, Ops)
• Data-driven analysis
• Problem-solving in ambiguous environments

Preferred Qualifications

• Experience with Product Marketing and/or Growth Marketing

DoorDash Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Job Summary

About the Team

We’re looking for an experienced Strategy & Operations Manager to help scale one of DoorDash’s newest Commerce Platform bets (B2B SaaS) as we take it from its 0 to 1 phase to 1 to 100.

You’ll not only define the commercial and growth strategy but also ensure the team hits ambitious targets through disciplined execution. This is a unique opportunity for a builder who’s equally comfortable setting direction, rallying cross-functional teams, and holding a high bar for results as we scale from early pilots to repeatable, sustainable success.

About the Role

This role sits at the intersection of sales, product marketing, and digital marketing—you’ll partner with our sales org to scale our GTM, shape positioning and m...

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