Operations Specialist, Autonomy Tech Support
DoorDash
Operations Specialist, Autonomy Tech Support
Job Description
Operations Specialist, Autonomy Tech Support at DoorDash
DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!
Key Responsibilities
- Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
- Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
- Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
- Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
- Create resolution steps documentation and maintain knowledge base
Required Qualifications
- Willing to work flexible hours including weekends
Key Skills
- Linux command line
- GitHub
- Jira
- Service software
- debugging and troubleshooting complex technical problems
Preferred Qualifications
- Comfortable with Linux command line, GitHub, Jira, and Service software
- Experience debugging and troubleshooting complex technical problems
- Prior experience with autonomous vehicles and/or robotics
- You are genuinely curious about how things work (or why they don’t)
DoorDash Benefits
- premium healthcare
- wellness expense reimbursement
- paid parental leave
Job Summary
About the Team
DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!
About the Role
As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends.
You’re excite...Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers
Locations
- Tempe, United States
Salary
140,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Linux command lineintermediate
- GitHubintermediate
- Jiraintermediate
- Service softwareintermediate
- debugging and troubleshooting complex technical problemsintermediate
Required Qualifications
- Willing to work flexible hours including weekends (experience)
Preferred Qualifications
- Comfortable with Linux command line, GitHub, Jira, and Service software (experience)
- Experience debugging and troubleshooting complex technical problems (experience)
- Prior experience with autonomous vehicles and/or robotics (experience)
- You are genuinely curious about how things work (or why they don’t) (experience)
Responsibilities
- Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
- Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
- Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
- Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
- Create resolution steps documentation and maintain knowledge base
Benefits
- general: premium healthcare
- general: wellness expense reimbursement
- general: paid parental leave
Travel Requirements
0%
Tags & Categories
Answer 10 quick questions to check your fit for Operations Specialist, Autonomy Tech Support @ DoorDash.
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Operations Specialist, Autonomy Tech Support
DoorDash
Operations Specialist, Autonomy Tech Support
Job Description
Operations Specialist, Autonomy Tech Support at DoorDash
DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!
Key Responsibilities
- Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
- Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
- Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
- Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
- Create resolution steps documentation and maintain knowledge base
Required Qualifications
- Willing to work flexible hours including weekends
Key Skills
- Linux command line
- GitHub
- Jira
- Service software
- debugging and troubleshooting complex technical problems
Preferred Qualifications
- Comfortable with Linux command line, GitHub, Jira, and Service software
- Experience debugging and troubleshooting complex technical problems
- Prior experience with autonomous vehicles and/or robotics
- You are genuinely curious about how things work (or why they don’t)
DoorDash Benefits
- premium healthcare
- wellness expense reimbursement
- paid parental leave
Job Summary
About the Team
DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!
About the Role
As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends.
You’re excite...Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers
Locations
- Tempe, United States
Salary
140,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Linux command lineintermediate
- GitHubintermediate
- Jiraintermediate
- Service softwareintermediate
- debugging and troubleshooting complex technical problemsintermediate
Required Qualifications
- Willing to work flexible hours including weekends (experience)
Preferred Qualifications
- Comfortable with Linux command line, GitHub, Jira, and Service software (experience)
- Experience debugging and troubleshooting complex technical problems (experience)
- Prior experience with autonomous vehicles and/or robotics (experience)
- You are genuinely curious about how things work (or why they don’t) (experience)
Responsibilities
- Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
- Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
- Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
- Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
- Create resolution steps documentation and maintain knowledge base
Benefits
- general: premium healthcare
- general: wellness expense reimbursement
- general: paid parental leave
Travel Requirements
0%
Tags & Categories
Answer 10 quick questions to check your fit for Operations Specialist, Autonomy Tech Support @ DoorDash.
Related Books and Jobs