Operations Specialist, Robot at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Manage live tests actively in transport, deployment, and safety
• Work closely with multiple stakeholders to improve the product, including hardware, product, software, and business operations teams
• Execute and document tests to verify autonomous technologies, including understanding behavior, product capabilities, new and existing issues, and added requirements
• Rigorous attention to process, testing programs, and checklists, ensuring high levels of safety as well as efficiency and reliability of new products

Required Qualifications

• 2 years of experience or strong interest in the space
• Drivers license required, able to support multiple locations in the Bay Area including Dublin, Concord San Ramon and Oakland.
• Comfortable working outside and operating micro-mobility
• Strong organizational and process skills, comfortable with following schedules and some evening and weekend work
• Familiarity with ticketing tools to collect feedback, schedule fixes, and track progress

Key Skills

• Comfortable riding an electric bike in the Bay Area, including day/night conditions and in traffic/on streets
• Organizational and process skills
• Familiarity with ticketing tools

Preferred Qualifications

• Experience and enthusiasm with live Field Operations for deployment of products, bonus if related to autonomous vehicles

DoorDash Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Salary Range

$20.7 - $34.8 USD annually

Job Summary

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About the Role

We’re looking for a strong operator to carry out the testing, deployment, and logging of new advanced technologies, working outside and from various offices around the Dublin/Bay Area. In this role, you’ll report to the Team Lead and be a core member of our Field Operations Team.

Shift: This role requires working nights and weekends, with shift hours ranging from 2 PM to 12 AM. There may be a need to rotate between shifts to support operational and business n...

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