Senior Analyst II, Analytics & Forecasting at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Manage Processes & Timelines; You will manage timely and succinct communications to Senior leadership partners to ensure accountability. You’ll balance urgency and priority while moving the needle on multiple initiatives
• Own business outcomes of our GSIO by driving initiatives across technical teams such as Data Science and Business Intelligence
• Exhibit agility in report creation and analysis, crafting BI dashboards and datasets within tight timelines to address immediate needs
• Take the lead in managing the demand planning process for designated business lines.
• Proactively pinpoint opportunities for business improvement, system optimization, and automation while implementing data-driven process enhancements to optimize existing workflows.
• Streamline and scale the existing planning process efficiently to cater to the distinct needs of each business line, ensuring alignment with growth and scalability objectives.

Required Qualifications

• You have a Masters Degree in a Quantitative field +4yrs of relevant experience OR a Bachelors in a Quantitative field +6yrs of relevant experience
• Must be based in one of the following locations: New York, Seattle, San Francisco, Tempe, Sunnyvale and able to to travel pending the needs of the business. Required to make bi-yearly trips for team on-sites.
• Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.

Key Skills

• strong proficiency in SQL, Excel, and building dashboards with using BI Tools such as Tableau, Sigma, Power BI, Quicksight, Looker
• Can read an ETL pipeline and collaborate with Data and Software Engineers
• Can design new metrics and collaborate with Data Scientists
• Can lead projects independently and collaborate with Operations, Finance
• successfully influence without authority
• Have strong verbal and written communication skills; you know how to work with individual contributors and senior leaders
• You’re curious to learn new things and find ways to improve the DoorDash ecosystem

Preferred Qualifications

• Familiarity with Snowflake and Sigma is a plus

DoorDash Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• mental health program

Salary Range

$84,000 - $1,23,500 USD annually

Job Summary

About the Team

You will be a part of the Network Operations Excellence (NOE) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best support for Dashers, Consumers and Merchants to maximize Customer retention while minimizing cost. We achieve this by creating feedback mechanisms and insights to influence process design and resource allocation to improve the experience. Our ultimate objective is to enhance the experience of all customers engaging with DoorDash, and improve key performance indicators (KPIs). To achieve this objective, the team will operate and execute support experiences.

About the Role

We are seeking a dynamic Senior Business Analyst II to join our Forecasting and Network Opera...

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