Senior Associate, Dasher & Logistics - Delivery Excellence Strategy & Operations at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Analyze business performance, identify opportunities for improvement, and work with cross-functional partners (Internally & Externally) to enhance our operations.
• Help ensure we deliver a high-quality experience to all sides of our marketplace, balancing efficiency, cost, and stakeholder satisfaction.
• Analyze – Break down data to identify trends, uncover pain points, and get to the lowest level of detail to inform decision-making.
• Experiment – Use a data-driven approach and market knowledge to identify opportunities, run tests, and continuously improve our operations.
• Influence – Work cross-functionally with teams such as Product, Analytics, Engineering, and Marketing to bring solutions to life.
• Grow professionally – Gain exposure to multiple sides of the business, own special projects, and expand your scope over time.

Required Qualifications

• 3-4 years of work experience in banking, consulting, business operations, strategy, operations, technology, startups, STEM fields, or related areas.
• Analytical – able to structure and execute analysis, identify insights, and make data-driven recommendations.
• Proficient in Excel or Google Sheets, have advanced SQL skills, and can manage complex datasets.
• Problem solver – able to translate high-level goals into actionable plans.
• Comfortable communicating with stakeholders internally and externally to drive projects forward.
• Self-starter – able to thrive in a fast-paced, evolving environment.
• Bachelor’s degree in a related field.
• Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.

Key Skills

• Analytical skills
• Proficiency in Excel or Google Sheets
• Advanced SQL skills
• Data management
• Problem-solving
• Communication
• Self-starter mindset

DoorDash Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance

Salary Range

$78,200 - $1,15,000 USD annually

Job Summary

About the Team

The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Our Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, cost & quality, Dasher pay, Dasher retention, order batching and beyond. We care about metrics like delivery times, cost per order, dasher compensation, cancellations, missing items and many more! 

About the Role

The Senior Associate, Dasher & Logistics Delivery Excellence Strategy & Operations role is for individuals with an ownership mentality who enjoy tackling complex problems, developing innovative solutions, collaborating across teams,...

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