Senior Associate, New Verticals - Merchant Strategy & Operations at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Own and optimize performance metrics related to Merchant success on DoorDash.
• Use SQL and Excel to uncover insights on consumer and Merchant behavior, pricing and logistics dynamics, and product performance.
• Conduct expert interviews and market research to understand new markets and opportunities.
• Help craft the long-term strategy for how DoorDash becomes the best place for Merchants to grow their entire business.
• Work closely with the CPG team, platform affordability team, marketing, finance, merchant teams, product, and other partners to bring new ideas to life.
• Shape the strategy and execution of a suite of software products, inclusive of go-to-market strategy, pricing and packaging, and own success metrics like Merchant NPS, growth, and retention.
• Dig deep on research and analytics to understand new opportunities and trends.
• Partner closely with a stellar cross-functional team of engineers, product managers, designers, and business development leads to launch new products, define new revenue streams, and unlock growth.

Required Qualifications

• 2-4+ years of experience in strategy, consulting, investment diligence, revenue management, or a related analytical role.
• Bachelor’s Degree ideally in Economics, Business Administration or a relevant field

Key Skills

• SQL
• Excel
• Analytical skills
• Research skills
• Quantitative and qualitative data analysis
• First principles thinking
• Strategic thinking
• Collaboration
• Entrepreneurial mindset
• Resilience

Preferred Qualifications

• Python
• Experience using AI-coding and analytics tools

DoorDash Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance

Salary Range

$78,200 - $1,15,000 USD annually

Job Summary

About the Team 

The New Verticals team is building the future of local commerce—by redefining how people access everyday essentials and by expanding the frontiers of what’s possible on DoorDash. Since launching in 2020, we’ve built and scaled high-performing operations across Grocery, Convenience, Alcohol, and Retail and we’re just getting started. 

New Verticals Merchant Services is where we are building the next frontier of DoorDash products to bring the best of DoorDash tech, innovation, and growth to our beloved partners. We work on zero-to-one bets, turn insights into impact fast, experiment at a rapid pace, and use AI not just to automate but to invent. If you want to learn how to build something enduring, and you want your fingerprints on the next generation of l...

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