Senior Claims Analyst
DoorDash
Senior Claims Analyst
Job Description
Senior Claims Analyst at DoorDash
DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!
Key Responsibilities
- Develop and implement QA frameworks, conduct claim audits, and perform operational assessments to drive quality, compliance, and efficiency across the insurance portfolio.
- Analyze claims data and KPIs to generate insights, benchmark performance, and identify opportunities for improvement.
- Influence and support DoorDash’s claims strategy by aligning initiatives with business priorities and risk objectives.
- Lead efforts to reduce claim costs through claims initiatives to improve outcomes, and enhance the customer, Dasher, and merchant experience.
- Present findings and recommendations to senior leadership to shape policies, processes, and partnerships that impact DoorDash commercial auto portfolio.
- Partner cross-functionally with Legal, FNOL, Actuarial, Engineering, and Operations teams to align claims initiatives with business strategy.
- Build and manage strong relationships with external insurance partners to ensure and develop on best-in-class claim handling.
- Act as an internal advocate for claims-related priorities, ensuring stakeholders have the insights needed for informed decision-making.
Required Qualifications
- Bachelor's degree in Risk Management, Finance, Business Administration, or a related field.
- 5+ years of experience in commercial auto and bodily injury insurance claims, claims management, risk strategy, insurance consulting, or a related field.
- Proven track record of influencing claims strategy and driving measurable results.
- Deep understanding of claims processes, litigation prevention and management, SIU practices, and insurance program structures.
- Experience collaborating across legal, actuarial, engineering, and operational functions.
- Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.
Key Skills
- Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
- Strong communication and relationship management skills, with the ability to influence internal stakeholders and external partners.
- Passion for innovation, operational excellence, and continuous improvement.
Preferred Qualifications
- Professional certifications like ARM or CPCU
DoorDash Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
Salary Range
$82,300 - $1,21,000 USD annually
Job Summary
About the Team
DoorDash’s Risk & Insurance team protects and strengthens our business by managing corporate insurance programs and mitigating risk across the organization. We operate at the intersection of risk, safety, and innovation to support business growth.
About the Role
As a Senior Claims Analyst, you’ll own claim management initiatives, ensuring our insurance programs align with business growth. You’ll possess deep expertise in commercial auto bodily injury insurance programs at a nationwide level. You'll assess and mitigate claim handling risks, optimize our risk portfolio, and collaborate cross-functionally to drive compliance and resilience. This role is remote-friendly within the U.S., with a pref...
Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers
Locations
- California, United States
Salary
82,300 - 121,000 USD / yearly
Skills Required
- Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights.intermediate
- Strong communication and relationship management skills, with the ability to influence internal stakeholders and external partners.intermediate
- Passion for innovation, operational excellence, and continuous improvement.intermediate
Required Qualifications
- Bachelor's degree in Risk Management, Finance, Business Administration, or a related field. (experience)
- 5+ years of experience in commercial auto and bodily injury insurance claims, claims management, risk strategy, insurance consulting, or a related field. (experience)
- Proven track record of influencing claims strategy and driving measurable results. (experience)
- Deep understanding of claims processes, litigation prevention and management, SIU practices, and insurance program structures. (experience)
- Experience collaborating across legal, actuarial, engineering, and operational functions. (experience)
- Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. (experience)
Preferred Qualifications
- Professional certifications like ARM or CPCU (experience)
Responsibilities
- Develop and implement QA frameworks, conduct claim audits, and perform operational assessments to drive quality, compliance, and efficiency across the insurance portfolio.
- Analyze claims data and KPIs to generate insights, benchmark performance, and identify opportunities for improvement.
- Influence and support DoorDash’s claims strategy by aligning initiatives with business priorities and risk objectives.
- Lead efforts to reduce claim costs through claims initiatives to improve outcomes, and enhance the customer, Dasher, and merchant experience.
- Present findings and recommendations to senior leadership to shape policies, processes, and partnerships that impact DoorDash commercial auto portfolio.
- Partner cross-functionally with Legal, FNOL, Actuarial, Engineering, and Operations teams to align claims initiatives with business strategy.
- Build and manage strong relationships with external insurance partners to ensure and develop on best-in-class claim handling.
- Act as an internal advocate for claims-related priorities, ensuring stakeholders have the insights needed for informed decision-making.
Benefits
- general: 401(k) plan with employer matching
- general: 16 weeks of paid parental leave
- general: Wellness benefits
- general: Commuter benefits match
- general: Paid time off
- general: Paid sick leave
- general: Medical, dental, and vision benefits
- general: 11 paid holidays
- general: Disability and basic life insurance
- general: Family-forming assistance
- general: Mental health program
- general: Flexible paid time off/vacation for salaried roles, plus 80 hours of paid sick time per year
Travel Requirements
0%
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Answer 10 quick questions to check your fit for Senior Claims Analyst @ DoorDash.
10 Questions
~2 Minutes
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Related Books and Jobs
Senior Claims Analyst
DoorDash
Senior Claims Analyst
Job Description
Senior Claims Analyst at DoorDash
DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!
Key Responsibilities
- Develop and implement QA frameworks, conduct claim audits, and perform operational assessments to drive quality, compliance, and efficiency across the insurance portfolio.
- Analyze claims data and KPIs to generate insights, benchmark performance, and identify opportunities for improvement.
- Influence and support DoorDash’s claims strategy by aligning initiatives with business priorities and risk objectives.
- Lead efforts to reduce claim costs through claims initiatives to improve outcomes, and enhance the customer, Dasher, and merchant experience.
- Present findings and recommendations to senior leadership to shape policies, processes, and partnerships that impact DoorDash commercial auto portfolio.
- Partner cross-functionally with Legal, FNOL, Actuarial, Engineering, and Operations teams to align claims initiatives with business strategy.
- Build and manage strong relationships with external insurance partners to ensure and develop on best-in-class claim handling.
- Act as an internal advocate for claims-related priorities, ensuring stakeholders have the insights needed for informed decision-making.
Required Qualifications
- Bachelor's degree in Risk Management, Finance, Business Administration, or a related field.
- 5+ years of experience in commercial auto and bodily injury insurance claims, claims management, risk strategy, insurance consulting, or a related field.
- Proven track record of influencing claims strategy and driving measurable results.
- Deep understanding of claims processes, litigation prevention and management, SIU practices, and insurance program structures.
- Experience collaborating across legal, actuarial, engineering, and operational functions.
- Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.
Key Skills
- Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
- Strong communication and relationship management skills, with the ability to influence internal stakeholders and external partners.
- Passion for innovation, operational excellence, and continuous improvement.
Preferred Qualifications
- Professional certifications like ARM or CPCU
DoorDash Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
Salary Range
$82,300 - $1,21,000 USD annually
Job Summary
About the Team
DoorDash’s Risk & Insurance team protects and strengthens our business by managing corporate insurance programs and mitigating risk across the organization. We operate at the intersection of risk, safety, and innovation to support business growth.
About the Role
As a Senior Claims Analyst, you’ll own claim management initiatives, ensuring our insurance programs align with business growth. You’ll possess deep expertise in commercial auto bodily injury insurance programs at a nationwide level. You'll assess and mitigate claim handling risks, optimize our risk portfolio, and collaborate cross-functionally to drive compliance and resilience. This role is remote-friendly within the U.S., with a pref...
Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers
Locations
- California, United States
Salary
82,300 - 121,000 USD / yearly
Skills Required
- Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights.intermediate
- Strong communication and relationship management skills, with the ability to influence internal stakeholders and external partners.intermediate
- Passion for innovation, operational excellence, and continuous improvement.intermediate
Required Qualifications
- Bachelor's degree in Risk Management, Finance, Business Administration, or a related field. (experience)
- 5+ years of experience in commercial auto and bodily injury insurance claims, claims management, risk strategy, insurance consulting, or a related field. (experience)
- Proven track record of influencing claims strategy and driving measurable results. (experience)
- Deep understanding of claims processes, litigation prevention and management, SIU practices, and insurance program structures. (experience)
- Experience collaborating across legal, actuarial, engineering, and operational functions. (experience)
- Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. (experience)
Preferred Qualifications
- Professional certifications like ARM or CPCU (experience)
Responsibilities
- Develop and implement QA frameworks, conduct claim audits, and perform operational assessments to drive quality, compliance, and efficiency across the insurance portfolio.
- Analyze claims data and KPIs to generate insights, benchmark performance, and identify opportunities for improvement.
- Influence and support DoorDash’s claims strategy by aligning initiatives with business priorities and risk objectives.
- Lead efforts to reduce claim costs through claims initiatives to improve outcomes, and enhance the customer, Dasher, and merchant experience.
- Present findings and recommendations to senior leadership to shape policies, processes, and partnerships that impact DoorDash commercial auto portfolio.
- Partner cross-functionally with Legal, FNOL, Actuarial, Engineering, and Operations teams to align claims initiatives with business strategy.
- Build and manage strong relationships with external insurance partners to ensure and develop on best-in-class claim handling.
- Act as an internal advocate for claims-related priorities, ensuring stakeholders have the insights needed for informed decision-making.
Benefits
- general: 401(k) plan with employer matching
- general: 16 weeks of paid parental leave
- general: Wellness benefits
- general: Commuter benefits match
- general: Paid time off
- general: Paid sick leave
- general: Medical, dental, and vision benefits
- general: 11 paid holidays
- general: Disability and basic life insurance
- general: Family-forming assistance
- general: Mental health program
- general: Flexible paid time off/vacation for salaried roles, plus 80 hours of paid sick time per year
Travel Requirements
0%
Tags & Categories
Answer 10 quick questions to check your fit for Senior Claims Analyst @ DoorDash.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs