Senior Operations Specialist, Robot
DoorDash
Senior Operations Specialist, Robot
Job Description
Senior Operations Specialist, Robot at DoorDash
DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!
Key Responsibilities
- Oversee and support a team of operators (same or one level lower) during assigned shifts.
- Foster a collaborative and high-performance culture.
- Provide constructive feedback and results-driven insights to team members and management.
- Ensure deployment schedules are adhered to and promptly communicate any delays.
- Monitor and enforce adherence to break/rotation schedules.
- Handle escalations and resolve or close out tickets as needed.
- Act as the primary point of contact between the team and management during your shift.
- Compile and deliver clear and actionable feedback to both the team and leadership.
- Escalate issues appropriately, ensuring correct stakeholders are informed.
- Assist with special tasks or challenges that arise during the shift.
- Proactively address and resolve any operational roadblocks.
- Support and enforce the Robot Operations Accountability process.
Required Qualifications
- Proven experience in a leadership or supervisory role, ideally in operations, logistics, or robotics.
- Strong communication skills with the ability to convey information effectively to team members and leadership.
- Demonstrated ability to foster a culture of accountability and excellence.
- Adaptable and solution-oriented in fast-paced or unexpected situations.
- Proficiency in using operational tools and software for tracking tasks and reporting.
- Ability to prioritize and multitask effectively during busy shifts.
Key Skills
- Strong communication skills
- Leadership skills
- Problem-solving skills
- Proficiency in using operational tools and software
- Ability to prioritize and multitask
DoorDash Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
Salary Range
$24.9 - $41.8 USD annually
Job Summary
About the Team:
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role:
As a Senior Operations Specialist, Robot (Shift Lead) in our Robot Operations, you will play a critical role in leading and guiding a team of operators to ensure smooth daily operations. You’ll foster a culture of excellence, accountability, and adaptability while ensuring operational goals are met. This role requires strong communication, leadership, and problem-solving skills.
You’re excited about this opportunity because…Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers
Locations
- Dublin, United States
Salary
24.9 - 41.8 USD / yearly
Skills Required
- Strong communication skillsintermediate
- Leadership skillsintermediate
- Problem-solving skillsintermediate
- Proficiency in using operational tools and softwareintermediate
- Ability to prioritize and multitaskintermediate
Required Qualifications
- Proven experience in a leadership or supervisory role, ideally in operations, logistics, or robotics. (experience)
- Strong communication skills with the ability to convey information effectively to team members and leadership. (experience)
- Demonstrated ability to foster a culture of accountability and excellence. (experience)
- Adaptable and solution-oriented in fast-paced or unexpected situations. (experience)
- Proficiency in using operational tools and software for tracking tasks and reporting. (experience)
- Ability to prioritize and multitask effectively during busy shifts. (experience)
Responsibilities
- Oversee and support a team of operators (same or one level lower) during assigned shifts.
- Foster a collaborative and high-performance culture.
- Provide constructive feedback and results-driven insights to team members and management.
- Ensure deployment schedules are adhered to and promptly communicate any delays.
- Monitor and enforce adherence to break/rotation schedules.
- Handle escalations and resolve or close out tickets as needed.
- Act as the primary point of contact between the team and management during your shift.
- Compile and deliver clear and actionable feedback to both the team and leadership.
- Escalate issues appropriately, ensuring correct stakeholders are informed.
- Assist with special tasks or challenges that arise during the shift.
- Proactively address and resolve any operational roadblocks.
- Support and enforce the Robot Operations Accountability process.
- Maintain accurate documentation of escalations, resolutions, and team performance.
Benefits
- general: 401(k) plan with employer matching
- general: 16 weeks of paid parental leave
- general: Wellness benefits
- general: Commuter benefits match
- general: Paid time off
- general: Paid sick leave
- general: Medical, dental, and vision benefits
- general: 11 paid holidays
- general: Disability and basic life insurance
- general: Family-forming assistance
- general: Mental health program
- general: Premium healthcare
- general: Wellness expense reimbursement
Travel Requirements
0%
Tags & Categories
Senior Operations Specialist, Robot
DoorDash
Senior Operations Specialist, Robot
Job Description
Senior Operations Specialist, Robot at DoorDash
DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!
Key Responsibilities
- Oversee and support a team of operators (same or one level lower) during assigned shifts.
- Foster a collaborative and high-performance culture.
- Provide constructive feedback and results-driven insights to team members and management.
- Ensure deployment schedules are adhered to and promptly communicate any delays.
- Monitor and enforce adherence to break/rotation schedules.
- Handle escalations and resolve or close out tickets as needed.
- Act as the primary point of contact between the team and management during your shift.
- Compile and deliver clear and actionable feedback to both the team and leadership.
- Escalate issues appropriately, ensuring correct stakeholders are informed.
- Assist with special tasks or challenges that arise during the shift.
- Proactively address and resolve any operational roadblocks.
- Support and enforce the Robot Operations Accountability process.
Required Qualifications
- Proven experience in a leadership or supervisory role, ideally in operations, logistics, or robotics.
- Strong communication skills with the ability to convey information effectively to team members and leadership.
- Demonstrated ability to foster a culture of accountability and excellence.
- Adaptable and solution-oriented in fast-paced or unexpected situations.
- Proficiency in using operational tools and software for tracking tasks and reporting.
- Ability to prioritize and multitask effectively during busy shifts.
Key Skills
- Strong communication skills
- Leadership skills
- Problem-solving skills
- Proficiency in using operational tools and software
- Ability to prioritize and multitask
DoorDash Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
Salary Range
$24.9 - $41.8 USD annually
Job Summary
About the Team:
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role:
As a Senior Operations Specialist, Robot (Shift Lead) in our Robot Operations, you will play a critical role in leading and guiding a team of operators to ensure smooth daily operations. You’ll foster a culture of excellence, accountability, and adaptability while ensuring operational goals are met. This role requires strong communication, leadership, and problem-solving skills.
You’re excited about this opportunity because…Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers
Locations
- Dublin, United States
Salary
24.9 - 41.8 USD / yearly
Skills Required
- Strong communication skillsintermediate
- Leadership skillsintermediate
- Problem-solving skillsintermediate
- Proficiency in using operational tools and softwareintermediate
- Ability to prioritize and multitaskintermediate
Required Qualifications
- Proven experience in a leadership or supervisory role, ideally in operations, logistics, or robotics. (experience)
- Strong communication skills with the ability to convey information effectively to team members and leadership. (experience)
- Demonstrated ability to foster a culture of accountability and excellence. (experience)
- Adaptable and solution-oriented in fast-paced or unexpected situations. (experience)
- Proficiency in using operational tools and software for tracking tasks and reporting. (experience)
- Ability to prioritize and multitask effectively during busy shifts. (experience)
Responsibilities
- Oversee and support a team of operators (same or one level lower) during assigned shifts.
- Foster a collaborative and high-performance culture.
- Provide constructive feedback and results-driven insights to team members and management.
- Ensure deployment schedules are adhered to and promptly communicate any delays.
- Monitor and enforce adherence to break/rotation schedules.
- Handle escalations and resolve or close out tickets as needed.
- Act as the primary point of contact between the team and management during your shift.
- Compile and deliver clear and actionable feedback to both the team and leadership.
- Escalate issues appropriately, ensuring correct stakeholders are informed.
- Assist with special tasks or challenges that arise during the shift.
- Proactively address and resolve any operational roadblocks.
- Support and enforce the Robot Operations Accountability process.
- Maintain accurate documentation of escalations, resolutions, and team performance.
Benefits
- general: 401(k) plan with employer matching
- general: 16 weeks of paid parental leave
- general: Wellness benefits
- general: Commuter benefits match
- general: Paid time off
- general: Paid sick leave
- general: Medical, dental, and vision benefits
- general: 11 paid holidays
- general: Disability and basic life insurance
- general: Family-forming assistance
- general: Mental health program
- general: Premium healthcare
- general: Wellness expense reimbursement
Travel Requirements
0%
Tags & Categories