Senior Operations Specialist, Robot at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Manage a component of our operations
• Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
• Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity
• Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety
• Be an expert in our autonomous technology and help track and convey changes to it
• Strive to push metrics and add to them personally

Required Qualifications

• 4+ years of experience (preferably in the autonomous industry or with strong interest)
• Managed an operationally efficient team through multiple product phases
• A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
• An analytical mindset and can deliver actionable recommendations out of complex situations

Key Skills

• analytical mindset
• Proficiency in gSuite, JIRA and SQL

Preferred Qualifications

• Proficiency in gSuite, JIRA and SQL

DoorDash Benefits

• premium healthcare
• wellness expense reimbursement
• paid parental leave

Job Summary

About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Specialist to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

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