Senior Product Designer, Onboarding & Activation at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Lead the user experience of products end-to-end, including contributing to product strategy, running design sprints, creating visions, and establishing frameworks.
• Explore complex, ambiguous problem spaces, working with your team to understand the opportunity, and then chart a path forward.
• Push the creative boundaries of our merchant experiences with your design explorations through wireframes, prototypes, and high-fidelity visual design.
• Help merchants grow their businesses and improve the lives of millions of DoorDash customers every day.
• Design and ship high-quality product experiences.

Required Qualifications

• You have 6+ years of work experience
• You distill complexity into intuitive experiences, considering every facet of the user journey.
• You're strategic. Using research, you balance user and business needs to achieve strong solutions, and envision the future you wish to create.
• You're a craftsperson. You care about elevating the experience, and sweat the details, pushing the boundaries of quality.
• You communicate complex topics in a concise way to stakeholders at all levels of the organization.
• You love to leverage quantitative data to form hypotheses that guide your design decisions.

Key Skills

• Distill complexity into intuitive experiences
• Strategic thinking using research to balance user and business needs
• Craftsmanship in design, attention to detail
• Communication of complex topics concisely
• Leverage quantitative data for hypotheses
• Service design experience (bonus)
• Working with Sales teams (bonus)
• Wireframing, prototyping, high-fidelity visual design

Preferred Qualifications

• You have service design experience, or have worked with Sales teams to collaboratively build products.

DoorDash Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Salary Range

$1,24,400 - $2,60,000 USD annually

Job Summary

About the Team

DoorDash is a growth engine for the local economy, and the Merchant Onboarding & Activation team is responsible for the first step in every merchant’s journey to be a part of that growth. This team is dedicated to empowering merchants with a seamless path to sign, activate, and be successful from day one. Every merchant (from restaurants to grocery stores to flower shops) must be able to sign up for DoorDash easily, whether through self-serve flows, Sales-assisted flows, or via integrations with POS providers. Once on DoorDash, this team ensures that merchants are set up to be successful through education and best practices. We believe that if we fulfill our mission, merchants will understand the value of DoorDash, onboard instantly, and be well on their way to taking orders and growi...

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