Service Technician, Service Operations, Labs
DoorDash
Service Technician, Service Operations, Labs
Job Description
Service Technician, Service Operations, Labs at DoorDash
DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!
Key Responsibilities
- Execute any Service Technician task
- Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data
- Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision
- Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts
- Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base
- Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks
- Work independently to manage and prioritize assigned workload effectively
- May assist in validating repairs performed by Electromagnetic technicians to ensure quality standards are met
- Calibrates, configures, and maintains specialized diagnostic tools and test equipment
- Reassignment to shifts including weekend days or evening hours may be required with notice of 2 weeks or more. Shift differentials are paid for specific evening hours.
Required Qualifications
- 4+ years of service work experience
- Curiosity and an inclination for all things mechanical and repair
- Strong communication and documentation skills
Key Skills
- advanced troubleshooting techniques
- interpretation of complex data
- component-level troubleshooting
- interpretation of complex technical manuals, schematics, and diagnostic flowcharts
- strong communication
- documentation
- technical guidance and mentorship
Preferred Qualifications
- Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft
- Experience with JIRA, MaintainX, and other service tools and systems
DoorDash Benefits
- premium healthcare
- wellness expense reimbursement
- paid parental leave
Job Summary
About the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
You will be a fundamental and experienced member of the Service Operations team at DoorDash Labs. You will complete more advanced diagnostic and repair work to maximize uptime, supporting our overall fleet utilization goals. You will report to the Associate Operations Manager, Service Operations, in our DoorDash Labs organization. This is an on-site role with expectations of 100% in-office in Mesa, AZ.
You’re excited about this opportunity because yo...Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers
Locations
- Mesa, United States
Salary
Estimated Salary Rangemedium confidence
150,000 - 280,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- advanced troubleshooting techniquesintermediate
- interpretation of complex dataintermediate
- component-level troubleshootingintermediate
- interpretation of complex technical manuals, schematics, and diagnostic flowchartsintermediate
- strong communicationintermediate
- documentationintermediate
- technical guidance and mentorshipintermediate
Required Qualifications
- 4+ years of service work experience (experience)
- Curiosity and an inclination for all things mechanical and repair (experience)
- Strong communication and documentation skills (experience)
Preferred Qualifications
- Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft (experience)
- Experience with JIRA, MaintainX, and other service tools and systems (experience)
Responsibilities
- Execute any Service Technician task
- Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data
- Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision
- Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts
- Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base
- Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks
- Work independently to manage and prioritize assigned workload effectively
- May assist in validating repairs performed by Electromagnetic technicians to ensure quality standards are met
- Calibrates, configures, and maintains specialized diagnostic tools and test equipment
- Reassignment to shifts including weekend days or evening hours may be required with notice of 2 weeks or more. Shift differentials are paid for specific evening hours.
Benefits
- general: premium healthcare
- general: wellness expense reimbursement
- general: paid parental leave
Travel Requirements
0%
Tags & Categories
Service Technician, Service Operations, Labs
DoorDash
Service Technician, Service Operations, Labs
Job Description
Service Technician, Service Operations, Labs at DoorDash
DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!
Key Responsibilities
- Execute any Service Technician task
- Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data
- Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision
- Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts
- Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base
- Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks
- Work independently to manage and prioritize assigned workload effectively
- May assist in validating repairs performed by Electromagnetic technicians to ensure quality standards are met
- Calibrates, configures, and maintains specialized diagnostic tools and test equipment
- Reassignment to shifts including weekend days or evening hours may be required with notice of 2 weeks or more. Shift differentials are paid for specific evening hours.
Required Qualifications
- 4+ years of service work experience
- Curiosity and an inclination for all things mechanical and repair
- Strong communication and documentation skills
Key Skills
- advanced troubleshooting techniques
- interpretation of complex data
- component-level troubleshooting
- interpretation of complex technical manuals, schematics, and diagnostic flowcharts
- strong communication
- documentation
- technical guidance and mentorship
Preferred Qualifications
- Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft
- Experience with JIRA, MaintainX, and other service tools and systems
DoorDash Benefits
- premium healthcare
- wellness expense reimbursement
- paid parental leave
Job Summary
About the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
You will be a fundamental and experienced member of the Service Operations team at DoorDash Labs. You will complete more advanced diagnostic and repair work to maximize uptime, supporting our overall fleet utilization goals. You will report to the Associate Operations Manager, Service Operations, in our DoorDash Labs organization. This is an on-site role with expectations of 100% in-office in Mesa, AZ.
You’re excited about this opportunity because yo...Food Delivery Jobs | Logistics Tech | Remote Work Opportunities | DoorDash Careers
Locations
- Mesa, United States
Salary
Estimated Salary Rangemedium confidence
150,000 - 280,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- advanced troubleshooting techniquesintermediate
- interpretation of complex dataintermediate
- component-level troubleshootingintermediate
- interpretation of complex technical manuals, schematics, and diagnostic flowchartsintermediate
- strong communicationintermediate
- documentationintermediate
- technical guidance and mentorshipintermediate
Required Qualifications
- 4+ years of service work experience (experience)
- Curiosity and an inclination for all things mechanical and repair (experience)
- Strong communication and documentation skills (experience)
Preferred Qualifications
- Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft (experience)
- Experience with JIRA, MaintainX, and other service tools and systems (experience)
Responsibilities
- Execute any Service Technician task
- Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data
- Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision
- Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts
- Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base
- Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks
- Work independently to manage and prioritize assigned workload effectively
- May assist in validating repairs performed by Electromagnetic technicians to ensure quality standards are met
- Calibrates, configures, and maintains specialized diagnostic tools and test equipment
- Reassignment to shifts including weekend days or evening hours may be required with notice of 2 weeks or more. Shift differentials are paid for specific evening hours.
Benefits
- general: premium healthcare
- general: wellness expense reimbursement
- general: paid parental leave
Travel Requirements
0%
Tags & Categories