Site Manager at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive culture and will be accountable for driving strong employee satisfaction scores. You’ll partner with your Shift Leads to effectively delegate daily tasks and ensure high performance from your team.
• Own: You will own the day-to-day operations of one of our DashMart warehouses, and in some locations, includes preparing food in a light-prep kitchen, ensuring the site processes run smoothly, efficiently and safely. You’ll own scheduling and be responsible for managing a labor budget. You will be responsible for ensuring your warehouse meets site-level metric goals.
• Delight customers: Lead your team in providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams including our inventory and training teams to provide your team with the tools and resources to achieve this goal.
• Strategize: Use data to identify pain-points or areas of inefficiency within our warehouse and current processes. Design, build and execute process improvement projects to improve our warehouse operations, quality metrics, and the employee experience.

Required Qualifications

• You have 3+ years’ experience in Operations, Warehouse Logistics, Retail Management, Fulfillment, or related field
• You have 3+ years of experience managing a team
• You have a college degree, or relevant professional work experience
• You have flexibility in your schedule. As the leader of the site, you will need to ensure your team and the site is fully supported, requiring some late night and weekend availability.
• Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.
• You’re a proven leader. You have managed high-performance teams of 10+ employees

Key Skills

• analytical skills: let data win arguments, data-first problem solver, experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables
• problem-solving from first principles
• leadership and team management
• flexibility for late nights and weekends
• discretion and independent judgment

DoorDash Benefits

• premium healthcare
• wellness expense reimbursement
• paid parental leave

Job Summary

About the Team

DashMart is part of the New Verticals division with Doordash and we are a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. 

About the Role

In this role, you’ll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers. 

You’re excited about this opportunity because you will…

• Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive cu...

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