Site Manager - Roswell at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set team up for success to work safely and productively. Build strong, positive culture and drive employee satisfaction scores. Partner with Shift Leads to delegate tasks and ensure high performance.
• Own: Day-to-day operations of DashMart warehouse, including light-prep kitchen in some locations. Ensure processes run smoothly, efficiently and safely. Manage scheduling and labor budget. Ensure warehouse meets site-level metric goals.
• Delight customers: Lead team in providing best possible experience on each order. Maintain key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams for tools and resources.
• Strategize: Use data to identify pain-points or inefficiencies. Design, build and execute process improvement projects to improve operations, quality metrics, and employee experience.

Required Qualifications

• 3+ years’ of team leadership experience in high volume operations (retail, grocery, hospitality, fulfilment, logistics or operations) with a track record of developing people and delivering results.
• Managed high-performance teams of 10+ employees
• Act like an owner: support a 24/7 business across multiple shifts
• Solve problems from first principles
• Unafraid of ambiguity: thrive in ambiguous, startup environments
• Analytical: data-first problem solver with experience using Excel or Google Sheets to analyze data, including basic formulas and creating pivot tables
• College degree, or relevant professional work experience
• Flexibility in schedule: some late-night and weekend availability
• Comfortable regularly exercising discretion and independent judgment in performing job duties

Key Skills

• Team leadership
• People development
• Data analysis (Excel/Google Sheets, basic formulas, pivot tables)
• Problem-solving from first principles
• Process improvement
• Scheduling and budget management
• Cross-functional collaboration

DoorDash Benefits

• Premium healthcare
• Wellness expense reimbursement
• Paid parental leave

Job Summary

About the Team

DashMart is part of the New Verticals division with DoorDash, and we are a local fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high-quality delivery. 

About the Role

In this role, you’ll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers. 

You’re excited about this opportunity because you will…

• Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive c...

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