Site Manager at DoorDash

DoorDash is revolutionizing food delivery and local commerce. Join our mission to grow and connect communities!

Key Responsibilities

• Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. Build a strong, positive culture and drive strong employee satisfaction scores. Partner with Shift Leads to delegate daily tasks and ensure high performance.
• Own the day-to-day operations of one of our DashMart warehouses, including preparing food in a light-prep kitchen in some locations, ensuring site processes run smoothly, efficiently and safely. Manage scheduling and labor budget. Ensure warehouse meets site-level metric goals.
• Lead your team in providing customers with the best possible experience on each order. Maintain key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams including inventory and training teams to provide tools and resources.
• Use data to identify pain-points or areas of inefficiency within warehouse and current processes. Design, build and execute process improvement projects to improve warehouse operations, quality metrics, and the employee experience.

Required Qualifications

• 3+ years’ of team leadership experience in high volume operations (retail, grocery, hospitality, fulfilment, logistics or operations) with a track record of developing people and delivering results.
• Managed high-performance teams of 10+ employees
• College degree, or relevant professional work experience
• Flexibility in schedule, including late-night and weekend availability
• Comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.

Key Skills

• Team leadership and development
• Data analysis using Excel or Google Sheets (basic formulas and pivot tables)
• Problem-solving from first principles
• Thriving in ambiguous, startup environments
• Analytical thinking

DoorDash Benefits

• Premium healthcare
• Wellness expense reimbursement
• Paid parental leave

Job Summary

About the Team

DashMart is part of the New Verticals division with DoorDash, and we are a local fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high-quality delivery. 

About the Role

In this role, you’ll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers. 

You’re excited about this opportunity because you will…

• Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive c...

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