Role Description

Dropbox’s Emerging Talent program grows early-career talent through meaningful projects, strong mentorship, and a thoughtful, organized experience for interns and host teams. In the era of AI transformation, we’re focused on building future-ready skills, integrating AI, and continuous improvement so the program runs smoothly at scale. Reporting to the Head of Emerging Talent, this role owns the design, execution, and evolution of Dropbox’s global intern recruiting and program strategies.  

The ideal candidate is sharp, organized, data-driven, and experienced in building and running early-career recruiting and internship programs at scale. You should thrive in ambiguity, know how to operationalize ideas, and be comfortable leveraging AI tools to accelerate workflow, enhance program delivery, and elevate the overall intern experience. 

Help us on our mission to future-proof Dropbox by building the next generation of high-impact, AI-fluent, and human-centered talent. 

Responsibilities

• Own and evolve the internship and early-career recruiting programs—drive strategy, execution, and a consistent, high-quality experience for candidates, interns, and host teams. 
• Lead end-to-end program operations, including project planning, timelines, workflows, communications, and cross-functional collaboration. 
• Use AI and automation to streamline processes, improve communication, and boost efficiency across program delivery.
• Build strong relationships with partners and leaders, aligning expectations, influencing decisions, and facilitating clear, engaging sessions for hosts and interns.
• Measure and improve program performance by tracking data, analyzing feedback, and turning insights into actionable improvements.
• Navigate multiple work streams with clarity, maintaining structure, momentum, and calm during high-volume periods.
• Identify and implement process improvements that strengthen efficiency, consistency, and scale for a high quality customer experience.

Requirements

• 5+ years of demonstrated expertise building or running early-career/internship programs.
• Demonstrated ability to design and manage end to end Emerging Talent programs by treating the candidate, intern, and host team experience as a product. Experience applying program and product management principles such as roadmapping, journey mapping, and prioritization to improve hiring, onboarding, and development experiences.
• Demonstrated experience using AI tools in the flow of work. Comfort leveraging AI to improve operational efficiency, program planning, candidate communications, and data analysis is strongly preferred.
• Proficiency in using design thinking and candidate centered approaches to understand student and early career needs, pilot and iterate on program enhancements, and use data and feedback to drive measurable improvements in engagement, conversion, and program outcomes.
• Strong organizational skills, detail-oriented, and comfort context switching across multiple work streams.
• Excellent communication skills, both written and verbal—able to distill complex information into crisp, actionable insights.
• Skilled at virtual collaboration and managing cross-functional stakeholders building strong relationships across teams and levels.
• Resourceful problem-solver with a bias toward action and an ability to navigate ambiguity. 

Preferred Qualifications

• Experience owning or co-owning a full-cycle internship program at a tech company or with strong focus in top-tier engineering talent
• Strong analytical mindset; comfortable working with metrics, dashboards, and feedback data
• Experience managing external vendors or partners (learning platforms, swag vendors, event partners, etc.)
• Experience improving or redesigning processes to increase efficiency and consistency
• Experience running events (virtual and in-person) with operational precision

Compensation