Categories: IT Support, Infrastructure Services, Technical Analysis

Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

We have an exciting opportunity for an Analyst, Infrastructure Services role based in South East Queensland.

The role will be based out of the Brisbane DXC office and supports our client in and around (primarily) South East Queensland.
To be successful the candidate would be required to pass a national Police check.

Key Responsibilities:
•    Provide technical support in infrastructure services, responding to issues and assisting in tasks.
•    Contribute to the implementation of infrastructure projects and assignments.
•    Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
•    Work with the team to enhance infrastructure effectiveness and address technical challenges.
•    Support the development of infrastructure documentation, including incident logs and configuration records.
•    Apply technical knowledge to address infrastructure-related challenges.
•    Follow established best practices and standards in infrastructure service delivery.
•    Utilize technical skills to address infrastructure issues and incidents.

•    Learn new systems and skills

Knowledge and Skills required:
•    Bachelor's degree in a relevant field or equivalent combination of education and experience
•    Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
•    Proven experience in infrastructure technology analysis
•    Proficiencies in data analysis and technical knowledge
•    A continuous learner that stays abreast with industry knowledge and technology, and is keen to gain experience working with and supporting new technologies
•    Be able to pass the Company’s background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.)

•    Ability to work on call
•    Strong communication skills

•    Strong motivation to meet customers’ needs

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.