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Automic Workload/UC4 Technical Support Engineer

DXC Technology

Automic Workload/UC4 Technical Support Engineer

full-timePosted: Jan 22, 2026

Job Description

Categories: IT Support, Workload Automation

Job Description:

About DXC Bulgaria

We are DXC – a Fortune 500 global IT services leader.
In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.
We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.
Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed. 

Our experience and desire to grow, our mission, and our values create an environment where ambitious people become successful.

Daily challenges

  • Responsible for delivering operational services to outsourcing accounts, covering the team’s portfolio skillset
  • Planning, coordination, and implementation of changes (Request For Change), service requests, and/or project tasks
  • Perform proactive analysis of issues, identify solutions for those and apply necessary fixes to the environment
  • Perform daily operational activities, incidents resolution and communication with other involved teams to deliver stable service, with high quality, and as requested by business customers
  • Troubleshooting in conjunction with vendor and third-party support
  • Perform other duties according to the IT Service Management processes

eXperience and skills required

  • Preferably 3+ years’ experience within IT Operations, infrastructure services support, operations monitoring or end user support
  • Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or equivalent certifications will be considered as an advantage
  • Good knowledge and working experience in Broadcom Automic Workload Automation/UC4
  • Experience and/or knowledge in any additional Workload Automation software will be considered as a strong advantage – Broadcom/CA Workload Automation (Autosys); BMC Control-M; IBM Tivoli Workload Scheduler
  • Hands on experience in administration of Linux/UNIX based OS, Microsoft Windows Server, System administration, Application deployment and configuration
  • Understanding of the correlation between a Workload Automation software, applications, databases, and the hosting OS
  • Fluent in spoken and written English

Company benefits

At DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:

  • Enjoy competitive compensation and grow your career in a fast-paced, international environment.
  • Benefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
  • Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
  • Get recognized through our Employee Recognition Program - your contributions deserve the spotlight.
  • Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
  • Enjoy discounts and special offers with your employee badge - it pays to be part of the team.
  • Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
  • Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

If you feel comfortable with the above-mentioned requirements, please send us your CV in English. 

Please note only shortlisted candidates will be contacted.

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • SOFIA, Bulgaria

Salary

Estimated Salary Rangemedium confidence

47,250 - 71,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Broadcom Automic Workload Automation/UC4advanced
  • IT Operations and Infrastructure Supportintermediate
  • Troubleshooting and Incident Resolutionintermediate
  • Proactive Issue Analysis and Fixesintermediate
  • IT Service Management Processesintermediate
  • Change Management (RFC)intermediate

Required Qualifications

  • 3+ years in IT Operations, infrastructure services support, operations monitoring or end user support (experience)
  • Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or equivalent certifications (degree)
  • Good knowledge and working experience in Broadcom Automic Workload Automation/UC4 (experience)

Responsibilities

  • Deliver operational services to outsourcing accounts covering the team’s portfolio skillset
  • Plan, coordinate, and implement changes (Request For Change), service requests, and/or project tasks
  • Perform proactive analysis of issues, identify solutions, and apply necessary fixes to the environment
  • Perform daily operational activities, incident resolution, and communicate with other teams to deliver stable, high-quality service
  • Troubleshoot in conjunction with vendor and third-party support
  • Perform other duties according to IT Service Management processes

Benefits

  • Training: Access to targeted training and certifications aligned with individual interests and career aspirations
  • Professional Development: Continuous learning and professional growth opportunities
  • Culture: Collaborative, innovative culture fostering success and shared values

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DXC Technology logo

Automic Workload/UC4 Technical Support Engineer

DXC Technology

Automic Workload/UC4 Technical Support Engineer

full-timePosted: Jan 22, 2026

Job Description

Categories: IT Support, Workload Automation

Job Description:

About DXC Bulgaria

We are DXC – a Fortune 500 global IT services leader.
In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.
We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.
Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed. 

Our experience and desire to grow, our mission, and our values create an environment where ambitious people become successful.

Daily challenges

  • Responsible for delivering operational services to outsourcing accounts, covering the team’s portfolio skillset
  • Planning, coordination, and implementation of changes (Request For Change), service requests, and/or project tasks
  • Perform proactive analysis of issues, identify solutions for those and apply necessary fixes to the environment
  • Perform daily operational activities, incidents resolution and communication with other involved teams to deliver stable service, with high quality, and as requested by business customers
  • Troubleshooting in conjunction with vendor and third-party support
  • Perform other duties according to the IT Service Management processes

eXperience and skills required

  • Preferably 3+ years’ experience within IT Operations, infrastructure services support, operations monitoring or end user support
  • Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or equivalent certifications will be considered as an advantage
  • Good knowledge and working experience in Broadcom Automic Workload Automation/UC4
  • Experience and/or knowledge in any additional Workload Automation software will be considered as a strong advantage – Broadcom/CA Workload Automation (Autosys); BMC Control-M; IBM Tivoli Workload Scheduler
  • Hands on experience in administration of Linux/UNIX based OS, Microsoft Windows Server, System administration, Application deployment and configuration
  • Understanding of the correlation between a Workload Automation software, applications, databases, and the hosting OS
  • Fluent in spoken and written English

Company benefits

At DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:

  • Enjoy competitive compensation and grow your career in a fast-paced, international environment.
  • Benefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
  • Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
  • Get recognized through our Employee Recognition Program - your contributions deserve the spotlight.
  • Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
  • Enjoy discounts and special offers with your employee badge - it pays to be part of the team.
  • Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
  • Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

If you feel comfortable with the above-mentioned requirements, please send us your CV in English. 

Please note only shortlisted candidates will be contacted.

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • SOFIA, Bulgaria

Salary

Estimated Salary Rangemedium confidence

47,250 - 71,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Broadcom Automic Workload Automation/UC4advanced
  • IT Operations and Infrastructure Supportintermediate
  • Troubleshooting and Incident Resolutionintermediate
  • Proactive Issue Analysis and Fixesintermediate
  • IT Service Management Processesintermediate
  • Change Management (RFC)intermediate

Required Qualifications

  • 3+ years in IT Operations, infrastructure services support, operations monitoring or end user support (experience)
  • Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or equivalent certifications (degree)
  • Good knowledge and working experience in Broadcom Automic Workload Automation/UC4 (experience)

Responsibilities

  • Deliver operational services to outsourcing accounts covering the team’s portfolio skillset
  • Plan, coordinate, and implement changes (Request For Change), service requests, and/or project tasks
  • Perform proactive analysis of issues, identify solutions, and apply necessary fixes to the environment
  • Perform daily operational activities, incident resolution, and communicate with other teams to deliver stable, high-quality service
  • Troubleshoot in conjunction with vendor and third-party support
  • Perform other duties according to IT Service Management processes

Benefits

  • Training: Access to targeted training and certifications aligned with individual interests and career aspirations
  • Professional Development: Continuous learning and professional growth opportunities
  • Culture: Collaborative, innovative culture fostering success and shared values

Target Your Resume for "Automic Workload/UC4 Technical Support Engineer" , DXC Technology

Get personalized recommendations to optimize your resume specifically for Automic Workload/UC4 Technical Support Engineer. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Automic Workload/UC4 Technical Support Engineer" , DXC Technology

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DXC_TechnologyIT SupportWorkload Automation

Answer 10 quick questions to check your fit for Automic Workload/UC4 Technical Support Engineer @ DXC Technology.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.