Categories: IT Support, Cloud, Device Management

Job Description:

Job Description

Role Purpose:

• As an Intune engineer, you are responsible for end-to-end management and troubleshooting of Windows, Mac, iOS, Android devices including but not limited to OS, Application, Configuration, Compliance management.
• Perform complex resolution activities to diagnose issues (related to application deployment, configuration issue, etc.) and perform Quality Assurance focusing on end user experience.
• Work with various teams to complete solution as per the requirement/request from business.

Accountabilities:

• Intune Certified
• Experience in managing iOS, Android, Windows devices using any MDM Solution and minimum 2+ years of experience on Intune.
• Migration Experience of Windows 10/11  device from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment is must.
• Expertise in PowerShell Scripting and Proficiency in other scripting languages (e.g., VBS, Batch Scripts, etc.) will be additional advantage.
• In-depth knowledge to create and configure MDM policies
• Create and Deploy applications (LOB/Win32/Store Apps/etc.) using Intune i.e., managing application lifecycle.
• Unattended enrollment of Windows, Mac, iOS, Android devices.
• Managing Software Updates and Feature Updates for Windows 10/11
• Managing OS Upgrades for Windows, Mac, iOS, Android devices.

Critical Knowledge Experience and Capabilities:

• Knowledge on creating packages using PowerShell App Deployment Toolkit (PSADT).
• Expert-level Windows 10/11 build architecture and deployment experience, including customization and "branding” of a Windows 10/11 build
• "Windows Autopilot” deployment experience using Azure/Intune.
• Mapping of Active Directory GPO controls and settings to Intune MDM Policies
• Implementation of Kiosk Profiles.
• Experience in device management for Windows, iOS/iPadOS, macOS, Android.
• Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc.
• Excellent knowledge of the Microsoft Azure platform, most particularly with Intune and multiple Windows AutoPilot profiles.
• Working knowledge of PowerShell scripting is a must.
• Good understanding on Device and User based Certificates (SCEP and NDES).
• Excellent teamwork skills balanced with the ability to work independently
• Proven interpersonal skills and have basic knowledge office tools (e.g., Excel, PowerPoint, PowrBI) for collecting and manipulating distribution results.

Qualifications

• Intune Certified

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