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EOI: L1 Service Desk Analyst (no exp required)

DXC Technology

EOI: L1 Service Desk Analyst (no exp required)

full-timePosted: Jan 14, 2026

Job Description

Categories: IT Support, Service Desk, Customer Service

Job Description:

Job Description

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.  

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.com 

DXC is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, global services, imaging and printing. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.

Kickstart Your Career in Tech – No Degree Needed!

We get it—IT jobs can sound intimidating. But this isn’t your typical tech job.

We’re looking for people—friendly, curious, and switched-on individuals—to join our energetic Service Desk team at DXC Technology in Adelaide.

No degree or experience in this role? No problem. If you’re great at chatting with people, can stay calm under pressure, and love solving problems, this could be your ticket to starting a career in technology.

About the Role:

As a Level 1 Service Desk Analyst, you’ll be the first point of contact for customers needing help. You’ll listen, problem-solve, and provide great service—all with the support of a fantastic team around you.

What We’re Looking For:

  • You enjoy helping others and having a chat
  • You learn fast and are open to new challenges
  • You’re organised and reliable
  • You’ve got strong communication skills (verbal and written)
  • You’re keen to grow your career (and your tech skills!)
  • You’re an Australian Citizen

Here’s What You’ll Get:

  • A job that’s more about people than computers
  • Paid training—so you learn everything you need on the job
  • Supportive managers and a fun, collaborative team
  • Career pathways in tech, even if you’re just starting out
  • A workplace that values diversity, inclusion, and community

We’re committed to building better futures—for our customers, employees, and local communities. At DXC, we believe in bringing your whole self to work.

If you’re ready to get your foot in the door of the IT world, we’d love to hear from you.

WeAreDXC | Apply today!

Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • ADELAIDE, SA, Australia

Salary

Estimated Salary Rangemedium confidence

52,500 - 71,500 AUD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Communication Skillsintermediate
  • Problem Solvingintermediate
  • Active Listeningintermediate
  • Time Managementintermediate
  • Adaptabilityintermediate

Required Qualifications

  • Australian Citizen (experience)
  • No prior experience required (experience)
  • Strong verbal and written communication (experience)
  • Organised and reliable (experience)

Responsibilities

  • Act as the first point of contact for customers requiring technical support
  • Listen to customer issues and provide initial troubleshooting assistance
  • Log and track support tickets using service desk tools
  • Escalate complex issues to higher-level support teams
  • Deliver excellent customer service while maintaining composure under pressure
  • Collaborate with team members to resolve customer queries efficiently

Benefits

  • Training: Comprehensive on-the-job training and career development opportunities in technology
  • Health: Access to health and wellness programs for employees
  • Career Growth: Opportunities to advance career within a global technology leader
  • Team Environment: Supportive global and local team collaboration

Target Your Resume for "EOI: L1 Service Desk Analyst (no exp required)" , DXC Technology

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Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DXC_TechnologyIT SupportService DeskCustomer Service

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DXC Technology logo

EOI: L1 Service Desk Analyst (no exp required)

DXC Technology

EOI: L1 Service Desk Analyst (no exp required)

full-timePosted: Jan 14, 2026

Job Description

Categories: IT Support, Service Desk, Customer Service

Job Description:

Job Description

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.  

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.com 

DXC is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, global services, imaging and printing. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.

Kickstart Your Career in Tech – No Degree Needed!

We get it—IT jobs can sound intimidating. But this isn’t your typical tech job.

We’re looking for people—friendly, curious, and switched-on individuals—to join our energetic Service Desk team at DXC Technology in Adelaide.

No degree or experience in this role? No problem. If you’re great at chatting with people, can stay calm under pressure, and love solving problems, this could be your ticket to starting a career in technology.

About the Role:

As a Level 1 Service Desk Analyst, you’ll be the first point of contact for customers needing help. You’ll listen, problem-solve, and provide great service—all with the support of a fantastic team around you.

What We’re Looking For:

  • You enjoy helping others and having a chat
  • You learn fast and are open to new challenges
  • You’re organised and reliable
  • You’ve got strong communication skills (verbal and written)
  • You’re keen to grow your career (and your tech skills!)
  • You’re an Australian Citizen

Here’s What You’ll Get:

  • A job that’s more about people than computers
  • Paid training—so you learn everything you need on the job
  • Supportive managers and a fun, collaborative team
  • Career pathways in tech, even if you’re just starting out
  • A workplace that values diversity, inclusion, and community

We’re committed to building better futures—for our customers, employees, and local communities. At DXC, we believe in bringing your whole self to work.

If you’re ready to get your foot in the door of the IT world, we’d love to hear from you.

WeAreDXC | Apply today!

Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Locations

  • ADELAIDE, SA, Australia

Salary

Estimated Salary Rangemedium confidence

52,500 - 71,500 AUD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Communication Skillsintermediate
  • Problem Solvingintermediate
  • Active Listeningintermediate
  • Time Managementintermediate
  • Adaptabilityintermediate

Required Qualifications

  • Australian Citizen (experience)
  • No prior experience required (experience)
  • Strong verbal and written communication (experience)
  • Organised and reliable (experience)

Responsibilities

  • Act as the first point of contact for customers requiring technical support
  • Listen to customer issues and provide initial troubleshooting assistance
  • Log and track support tickets using service desk tools
  • Escalate complex issues to higher-level support teams
  • Deliver excellent customer service while maintaining composure under pressure
  • Collaborate with team members to resolve customer queries efficiently

Benefits

  • Training: Comprehensive on-the-job training and career development opportunities in technology
  • Health: Access to health and wellness programs for employees
  • Career Growth: Opportunities to advance career within a global technology leader
  • Team Environment: Supportive global and local team collaboration

Target Your Resume for "EOI: L1 Service Desk Analyst (no exp required)" , DXC Technology

Get personalized recommendations to optimize your resume specifically for EOI: L1 Service Desk Analyst (no exp required). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "EOI: L1 Service Desk Analyst (no exp required)" , DXC Technology

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DXC_TechnologyIT SupportService DeskCustomer Service

Answer 10 quick questions to check your fit for EOI: L1 Service Desk Analyst (no exp required) @ DXC Technology.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.